Jobs
>
Nairobi

    Revenue Manager at - Nairobi, Kenya - Fairmont Hotels & Resorts

    Fairmont Hotels & Resorts
    Fairmont Hotels & Resorts Nairobi, Kenya

    6 days ago

    Default job background
    Full time
    Description

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts.

    The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high.

    The hotel has a signature Tudor style of architecture that has been maintained since its original construction
    Summary


    Reporting to the General Manager the Revenue Manager is responsible for leading the hotel Commercial Strategy team in determining strategic vision.

    The Revenue Manager establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image.

    The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities.

    In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit.

    The role identifies and mentors Revenue Manager talent in the hotel.
    Key Responsibilities

    Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.

    Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.

    Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
    Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics
    Participates in the annual budget process and produces long term projections, as required.
    Actively participates in ownership conversations and presentations.
    Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
    Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.

    Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.

    Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.

    Directs and manages all channel distribution strategies. Evaluates new business opportunities related to booking channels.

    Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.

    Together with the Marketing team, manages performance reviews with OTA/CTO partners, keeping up-to-date on each partner's distribution options and extranet maintenance, to ensure optimal display of the hotel.

    Evaluates extranet enhancements.
    System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.

    Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.

    Oversees relationship with GRC and Distribution services teams.
    Maintains relationships with local market competitors to keep informed of trends and news.

    Motivate, lead, coach and manage all aspects of team members' performance towards achieving exceptional guest service and employee satisfaction results.

    Qualifications
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:

    Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred.

    Proven track record of a minimum of four (4) years in luxury hotel Revenue Management, with a demonstrated ability to achieve and exceed management's expectations.

    Experience in a Resort/Luxury is an added advantage
    Strong communication skills, both verbal and written
    Dynamic can-do attitude
    Strong analytical skills and attention to detail
    Presents a professional and polished appearance
    Effectively deal with guests and other team members
    Previous reservation experience highly preferred
    Experience with Ideas G3 RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred
    Possessing the trait of being organized and multi-tasking
    Ability to complete work within given deadlines
    Maintain confidentiality of proprietary information and protect company assets
  • Accor

    Cluster Revenue Manager at

    6 days ago

    Accor Nairobi, Kenya Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties · Responsibilities · Develop and implement strategic revenue plans to optimize the hotel's financial performance. · Analyze market trends, competitiv ...

  • Pathfinder International

    Deputy Chief, Innovation

    3 days ago

    Pathfinder International Nairobi, Kenya Full time

    Pathfinder is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. · Summary of Role: · The Deputy Chief of Innovation and Engag ...

  • Accor Hotels

    Meeting & Events Sales Manager

    12 hours ago

    Accor Hotels Nairobi, Kenya Full time

    JOB SUMMARY · QualificationsDegree /Diploma in hospitality management or Hotel managementMinimum 3 years' experience in a similar role in a 5 star hotel.Experience in Opera Sales and Catering moduleA proven track record and ability to provide high levels of service even under pre ...

  • Hyatt Place

    Reservations Host at

    5 days ago

    Hyatt Place Nairobi, Kenya Full time

    This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experienc ...

  • Accor

    Director of Sales

    1 week ago

    Accor Nairobi, Kenya Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties · Summary · Pullman & Mercure Nairobi Upperhill is seeking a dynamic and experienced Director of Sales and Marketing to lead our sales and marketing ...

  • City Eye Hospital

    Sales and Marketing Executive at

    5 days ago

    City Eye Hospital Nairobi, Kenya Full time

    City Eye Hospital is a social venture that provides quality and affordable eye care to people living in East Africa. Our primary mandate is to provide affordable and accessible eye care. Accessible on both fronts of location and price. · Summary · The Sales and Marketing Executiv ...

  • Kenya Airways

    Commercial Manager

    1 week ago

    Kenya Airways Nairobi, Kenya Full time

    ABOUT THE COMPANY · Kenya Airways is the Africa's Leading Airline-Business in the World. · JOB SUMMARY · Qualification (Minimum) University graduate in a relevant field of study.Minimum of 5 years airline experience in sales and marketing of which 2 must be at a senior sales leve ...

  • Watu Credit Limited

    Sales Officer

    1 day ago

    Watu Credit Limited Nairobi, Kenya Full time

    Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered ...

  • NCBA

    Growth Manager, Loop Credit

    20 minutes ago

    NCBA Nairobi, Kenya Full time

    ABOUT THE COMPANY · The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that g ...

  • Siginon Group

    Sales Executives

    3 days ago

    Siginon Group Nairobi, Kenya Full time

    At Siginon Group, our determination to achieve our vision of being Africa's world class logistics company is the driver of everything we do. We are proactively designing systems and processes that ensure operations excellence and peace of mind for our customers · JOB PURPOSE · Re ...

  • KCB Bank Kenya

    Dealer, Sme

    2 days ago

    KCB Bank Kenya Nairobi, Kenya Full time

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional uni ...

  • SparePap Limited

    Business Development Executive at

    2 days ago

    SparePap Limited Nairobi, Kenya Full time

    SparePap ltd is a B-B-C business that gives its users a one stop solution for accessing spare parts, accessories and mechanics' services at their own convenience. · Position Overview · The Business Development Executive plays a pivotal role in our organization, responsible for id ...

  • KCB Bank Kenya

    Corporate Dealer at

    2 days ago

    KCB Bank Kenya Nairobi, Kenya Full time

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional uni ...

  • Staffrite

    Supervisor – ICT Service Support at Kenya Revenue Authority

    2 days ago

    Staffrite Nairobi Area, Kenya Full time

    Kenya Revenue Authority (KRA) Recruitment · Industry Government · Founded: 1995 · Type: Public · Website: · Address: Times Tower Haile Selassie Avenue P.O.BOX 48240 – 00100 GPO Nairobi · About Kenya Revenue Authority (KRA) · The Kenya Revenue Authority (KRA) was established by a ...

  • Flexi-Personnel

    Business Development Executive

    6 days ago

    Flexi-Personnel , Nairobi, Kenya , Full time

    JOB PURPOSE · The Business Development Executive - Automotive Parts will be responsible for identifying, generating leads and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield revenue in return. This role demands a proactive and results-driv ...

  • Vivo Fashion Group

    Business Development Manager

    6 days ago

    Vivo Fashion Group Nairobi, Kenya Full time

    ABOUT THE COMPANY · Vivo's mission is to create economic opportunities in Africa through fashion. Our vision is to see Africa Dressing the World. Vivo was founded by Wandia Gichuru and Anne Marie Burugu in years on, we are East Africa's largest ladies fashion brand, designing and ...

  • Ezra

    Customer Success Manager at

    6 days ago

    Ezra Nairobi, Kenya Full time

    Ezra is a financial technology company that partners with banks, MNOs, utility companies and e-commerce platforms to deliver easy and rapid credit solutions in emerging and financially underserved markets. · Context of the role · As Regional Account Manager you will be responsibl ...

  • Chemonics International

    Sanitation Advisor at

    1 day ago

    Chemonics International Nairobi, Kenya Full time

    At Chemonics, we believe our mission of helping people live healthier, more productive, and more independent lives is driven by our commitment to service-service to our mission, to our beneficiaries, to our clients, and to our staff. · Summary · The Sanitation Advisor will be inv ...

  • Kyosk Digital Services

    Commercial Partner at

    12 hours ago

    Kyosk Digital Services Nairobi, Kenya Full time

    A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail ...

  • Brites Management

    Hotel Sales

    20 minutes ago

    Brites Management Nairobi, Kenya Full time

    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. · Salary Range : KSh 30,000 - KSh 50,000/mo ...