GERALD MAINA

Highly resourceful & accomplished Business Management Professional with 7+ Years’ progressive experience. Proven effectiveness in consensus building and working collaboratively at all levels to assess, plan and implement strategic solutions within the banking industry.

Consistent achievements as a top producer, increasing revenues, portfolios and profits through expertise in Credit Administration, Business Development, Customer Service, Cash Management, Cost Control, Financial Management, Performance Management, People Management and Regulatory Compliance among others. 

Seeking a senior position as a Branch Manager within a dynamic organization whereby outstanding skills shall be fully utilized to leverage new technologies and market trends to drive innovation and generate new products and revenue streams.

• Acquiring, developing and retaining profitable clients with high transaction volumes.
• Acquiring, developing and retaining profitable clients with zero tolerance to PAR or less than 3%.
• Working closely with Branch Manager to maintain a high degree of customer focus by site visits to the client business and any other assets pledged.
• Identifying and solving clients, credit and deposit needs by having regular meeting and offering available products.
• Interviewing, analyzing and evaluating applicants with emphasis on risks (Business, financial, market and particular focus on repayment risks)
• Developing other business by marketing the Bank’s service capabilities; Seeking cross selling opportunities for Bank Products.
• Working in co-operation with credit administration to identify and monitor problem loans and possible delinquent facilities for further action.
• Reviewing the daily excess reports and advice cheques for payment to credit where there are existing arrangements.
• Ensuring that customers correspondences are dispatched on time and responses to any inquiries are handled within the Bank’s service level agreement(SLA)
• Networking with other sales/service managers to identify sales opportunities and share the experience as a team.
• Providing feedback to SME & Sacco banking departments on the SME/Co-operatives market characteristics and competitor’s activities to ensure opportunities for new customer’s acquisition and enhance market share in the segment is achieved.
• Monitoring market and competitors’ activities to ensure opportunities for new customer acquisitions and enhanced market share in the banking sector and customers’ satisfaction with products and services offered by the Bank.
• Attending meetings and education day for cooperatives in the region.

On-going:                             University of Nairobi

Master of Science in Finance and Investment

2000 - 2006:                          Africa Nazarene University

Bachelor of Business Administration - Banking and Finance 

Concentration.

Investments and Securities Analyst Examinations (ISA) LEVEL 1

Kenya Accountants and Secretaries National Examinations Board (KASNEB