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    Key Account Manager – B2B at - Nairobi, Kenya - Samsung Electronics

    Samsung Electronics
    Samsung Electronics Nairobi, Kenya

    1 day ago

    Default job background
    Full time
    Description
    Samsung Electronics Co., Ltd. is a South Korean multinational electronics company headquartered in Suwon, South Korea.

    Due to some circular ownership, it is the flagship company of the Samsung chaebol, accounting for 70% of the group's revenue in 2012.


    Job Purpose:

    The job holder will be responsible for carrying out account development and relationship management to maximise sell-in/out of the EB (Enterprise Business) product portfolio to the corporate market [Customers] in accordance with the agreed business plan.


    EB Product Portfolio:
    HTVs, Signages, Video Walls, Monitors, Flips among others

    The role could at later stage be extended to offer Business Opportunity sourcing support for System AC and Built In categories.

    Key Responsibilities

    ACCOUNT MANAGEMENT
    To build a healthy business pipeline in line with the business target across the EBT solution portfolio to ensure and manage closing of deals
    To Identify clients' needs and review their marketing requirements in order to sell tailored solutions to increase hit rate
    To construct and present presentations/proposals to clients based on their marketing objectives to ensure quick decision making
    To support neighbouring markets to develop EBT business though product information sharing and driving business generation.
    To manage existing accounts and expand client base by setting up meetings and calling marketing decision makers and agencies to increase loyalty and generate repeat business
    To achieve quarterly revenue targets in line with the set-up guidelines to ensure profitability
    To provide revenue forecasts in line with the business pipeline and targets set to ensure revenue realization

    To demonstrate a deep knowledge understanding of the B2B/EBT corporate solutions, market demand and competitive environment to ensure differentiation and superiority of brand.

    To work with the marketing team to design and manage marketing campaigns to ensure targeted visibility is achieved and to build brand loyalty
    To manage internal customers [other SEEA divisions] and leverage on opportunities by cross marketing to ensure all revenue opportunities are covered

    Reporting

    To populate the reporting system with BO's related to the target for achievement reporting.
    To generate a closed deals report monthly to show achievement rate from the existing BO's in the reporting system
    To generate timely reports as required by Management to show progress, growth, market data, losses and overall performance.


    Distributor Management:

    To ensure the execution of negotiated Joint Business Plans (JBPs) from activities such as Distributor Conferences/Strategy meetings for the CE business unit.

    To ensure that all assigned Distributors have the relevant product information (product line ups/POSM guidelines/Flooring plans) as received from the Product Manager.

    To ensure responsible system utilization (GPPM, GCSM, PVI) by Distributors and Master Channel partners.
    To ensure service delivery through effective performance management, motivation and retention of assigned Distributors.

    Supply Chain Management

    To ensure effective six (6) months demand planning/business development with proper follow up negotiations to ensure assigned stretch targets are met.

    To recommend process and systems improvement to enhance quality and efficiency within the business.
    To be responsible for the collections of Account Receivables (A/R)

    Customers of this Position


    Internal:
    Other divisions, business leaders, management

    External:
    Channel Partners, Corporate organisations

    Requirements
    Knowledge, Skills, Qualifications and Experience required for this Role

    Graduate in Marketing or Business-related degree or equivalent experience
    10 years' experience in Business and Marketing, with 5+ years in Account Business Management.
    Proven successful B2B and account management experience
    Marketing training
    Sound knowledge of Consumer Electronics operating environnent

    Proven experience in motivating distributors, Channel and Field Force Teams to double their efforts to improve business within the assigned region.

    Business processes, objectives and strategies.

    Competencies required for this Role

    Drive for Results- Individual contributor
    Creative intelligence- Individual contributor
    Navigating organizations- Individual contributor
    Building Best teams- Individual contributor
    Inspiring others- Individual contributor
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