Key Account Manager at - Nairobi, Kenya - New Kenya Co-operative Creameries Limited

Description

As the oldest and largest dairy processor in East and Central Africa, New KCC 's core business has been the procurement of high quality raw milk which is then processed, packaged and marketed as milk and milk products

NKCC/HR/KAM/297/01/03/2024

Job Purpose
Reports to the Head of National Sales.

The manager is responsible for managing sales and collections, coordinating activities, and overseeing the development and growth of strategic second-line and key supermarkets countrywide.

Key Responsibilities

Develop and implement sales strategies for strategic second-line key and supermarkets.
Identify new customers, secure partnerships and grow revenue through upselling and cross-selling within key accounts.
Manage all communication and documentation for key accounts, such as price changes, invoices, and other relevant sales documentation.
Collaborate across relevant departments to deliver seamless service to key accounts.
Manage payments and ensure timely collections and follow up on any outstanding accounts.
Participating in the development of the Key Accounts Sales' strategy

Monitoring the performance of each brand and availability as well as competitors' activities in the key and strategic second-line supermarkets.

Representing the company for negotiation and formalisation of any joint business plans with supermarkets.
Liaising with production and logistics departments to ensure key account orders are met.
Maintain accurate customer pricing information.
Respond to and resolve key account inquiries promptly.
Any other duty assigned by the supervisor from time to time.

Qualifications and person specifications

A minimum of ten (10) years relevant work experience and at least four (4) years in a management role in similar position.

Master of Business Administration or equivalent qualification from a recognized institution.
Bachelors degree in Sales and Marketing or equivalent qualification from a recognized institution.
Management course of at least four (4) weeks from a recognized institution.
Proven track record of success in developing and managing strategic accounts.
Proficiency in computer applications from a recognized institution; and
Member of a relevant professional body in good standing.
Proficiency in computer and other relevant business applications.
Valid driving license.
Fulfilled the requirements of Chapter Six of the 2010 Constitution.
Excellent communication and interpersonal skills.