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    Key Account Manager at - Nairobi, Kenya - KONE Corporation

    KONE Corporation
    KONE Corporation Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description
    We are one of the global leaders in the lift and escalator industry. Founded in 1910, we have been committed to understanding the needs of our customers for over a century. We provide innovative and eco-efficient solutions for lifts, escalators and automatic building doors.
    What will you do?

    Proactively develop and create distributor and end-customer relationships in your area of responsibility.
    Ensures Distributor and end customer satisfaction and solves complaints with the rest of the KONE team.
    Responsible for quarterly and yearly targets set for the area of responsibility
    Accountable for market data, segments, and information needed to support business and market share growth in each country within the area of responsibility
    Document and maintain Distributor and contact information.
    Accountable for supporting Distributors to create leads, orders, and contracts to meet the sales budget including proactively generating opportunities along with our Distributors
    Accountable for finding Distributor and end customer needs and KONE's solution matching with those needs.
    Responsible for pricing using the approved tendering tools.
    Support in finding new potential distributors to optimize go-to-market channels

    Validate that the scope, payment terms, and technical details of the contract are in line with the negotiation process outcome.

    Maintain along with Distributors full information of opportunities, tasks, and visits, while keeping CRM up to date.

    Are you the one?

    Bachelor's degree preferably in engineering.

    Minimum 4 years experience in one of the following: Complex Sales Process Management / Business Development / Key Account Management.

    Experience managing key accounts and major projects is a must.
    Experience within the same or similar industries working with developers, main contractors, and consultants.
    Ability to interpret and analyze customer needs.
    Passion for sales, with a proven track record and a strong customer focus.
    Futuristic approach and passionate about new technologies and digitalization.
    Excellent English communication, presentation, and negotiation skills.
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