-
Customer Success Executive at
15 hours ago
SENRI Ltd. (Africa Incubator Ltd.) Nairobi, Kenya Full timeSENRI, a Mobile and Web combined app for sales automation, will help you in end-to-end productivity improvement of your sales operation · About the job · Looking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our ...
-
Sales and Customer Success Executive at
1 day ago
Indepth Research Services (IRES) Nairobi, Kenya Full timeIndepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agricul ...
-
Indepth Research Services (IRES) Nairobi, Kenya Full timeIndepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. · Job Summary · IRES is looking for a Sales and Customer Success Executive to work for Apollina Healthcare Resource Group (AHRG). The ideal candidate ...
-
Learning Experience Specialist
1 day ago
Athena Nairobi, Kenya Full timeABOUT THE COMPANY · Athena empowers the fiercely ambitious to reach their next 10x. We hire and train exceptional Philippines and Kenya-based Executive Partners (100% Remote Work). · Athena Executive Partners are matched 1:1 with industry leaders, startup founders, and driven up- ...
-
Business Development Executive
6 days ago
Summit Recruitment and Search Nairobi, Kenya Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market · Key Responsibilities · D ...
-
Sales Administrator
1 day ago
Summit Recruitment and Search Nairobi, Kenya Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. · Key Responsibilities · ...
-
Sales Administrator
3 days ago
Summit Recruitment and Search Nairobi, Kenya Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market · Key Responsibilities · E ...
-
Outsourcing Operations Lead at
2 days ago
Bolt Nairobi, Kenya Full timeBolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company's mission is to make urban travel easier, quicker and more reliable · About The Role · Operations Leads are accountable for continual ...
-
Summit Recruitment and Search Nairobi, Kenya Full timeSummit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market · Key Responsibilities · F ...
-
Account Manager
1 day ago
Majid Al Futtaim Nairobi, Kenya Full timeFounded in 1992, Majid Al Futtaim is the leading shopping mall, retail and leisure pioneer across the Middle East, Africa and Asia. A remarkable business success story, Majid Al Futtaim started from one man's vision to transform the face of shopping, entertainment and leisure to ...
-
Head of Growth at
15 hours ago
Peach Cars KE Nairobi, Kenya Full timee-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our ...
-
Controllership Manager
1 day ago
Athena Nairobi, Kenya Full timeABOUT THE COMPANY · Athena empowers the fiercely ambitious to reach their next 10x. We hire and train exceptional Philippines and Kenya-based Executive Partners (100% Remote Work). · Athena Executive Partners are matched 1:1 with industry leaders, startup founders, and driven up- ...
-
Head of Growth at
1 day ago
Peach Cars KE Nairobi, Kenya Full timee-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our ...
-
Executive Partner
2 days ago
Athena Nairobi, Kenya Full timeABOUT THE COMPANY · Athena empowers the fiercely ambitious to reach their next 10x. We hire and train exceptional Philippines and Kenya-based Executive Partners (100% Remote Work). · Athena Executive Partners are matched 1:1 with industry leaders, startup founders, and driven up- ...
-
Principal Product Manager/Strategy at
2 days ago
Oracle Nairobi, Kenya Full timeOracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. · Summary · As a Product Manager, you will be spearheading the creation of services and features focused on Central Government. You will work with a diverse ...
-
Platform Engineer
1 day ago
Athena Nairobi, Kenya Full timeABOUT THE COMPANY · Athena empowers the fiercely ambitious to reach their next 10x. We hire and train exceptional Philippines and Kenya-based Executive Partners (100% Remote Work). · Athena Executive Partners are matched 1:1 with industry leaders, startup founders, and driven up- ...
-
Sourcing Lead, Talent Acquisition at
15 hours ago
Hugo Kenya Nairobi, Kenya Full timeWe build and manage remote client support teams in black communities, primarily in Africa, that help companies get to better outcomes. Our university-educated support pros have been rigorously screened and trained by world-class operators · Summary · As the originator of this rol ...
-
Go To Market
1 week ago
RED DOT DISTRIBUTION Nairobi, Kenya Full timeABOUT THE COMPANY · Red Dot Distribution is Tanzania's first IT Distribution company. We are authorized distributors for IT in East and Southern Africa, we supply Genuine ICT products with Manufacturer's warranty to Computer Re-sellers and Retailers. We are looking for a smart an ...
-
Executive Partner
1 day ago
Athena Nairobi, Kenya Full timeABOUT THE COMPANY · Athena empowers the fiercely ambitious to reach their next 10x. We hire and train exceptional Philippines and Kenya-based Executive Partners (100% Remote Work). · Athena Executive Partners are matched 1:1 with industry leaders, startup founders, and driven up- ...
-
Outsourcing Operations Lead
3 days ago
Bolt Nairobi, Kenya Full timeABOUT THE COMPANY · Wherever you are headed in the city under the sun, count on Bolt for rides within minutes The Bolt app will match you with a local driver at the tap of a button · JOB SUMMARY · You will get extra credits for:You successfully led and achieved results in large g ...
Sales & Customer Success Executive at - Nairobi, Kenya - Indepth Research Services (IRES)
Description
Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; logistics and telecommunication; recovery and reconstruction; safety and security; water sanitation and hygiene sectorsJob Summary
The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.
The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organizations in the Private, Public and Not-for Profit sectors.
Key ResponsibilitiesSales and Business Development:
Identify and pursue new sales opportunities within the BFSI sector, including banks, financial institutions, insurance companies, and related organizations.
Develop and maintain a robust sales pipeline through proactive outreach, networking, and relationship building within the BFSI domain.Achieve and exceed sales targets by implementing effective sales strategies tailored to the unique needs and challenges of the BFSI sector.
Client Relationship Management:
Serve as the primary point of contact for BFSI clients, understanding their training needs, industry challenges, and strategic goals.
Cultivate positive and long-term relationships with existing and potential BFSI clients, ensuring their satisfaction and success with our training and consultancy services.
Address client inquiries promptly and provide relevant information about our BFSI-focused training programs and consultancy solutions.Customer Success:
Ensure the successful onboarding of new BFSI clients, providing guidance on available training programs and consultancy services tailored to their specific requirements.
Proactively engage with BFSI clients to understand their ongoing training needs, challenges, and industry trends, offering customized solutions for continuous success.
Monitor client satisfaction and serve as a liaison between BFSI clients and internal teams to ensure effective communication and issue resolution.
Sales Presentations and Proposals:
Prepare and deliver persuasive sales presentations to showcase the benefits of our BFSI training programs and consultancy services.
Develop comprehensive proposals outlining customized solutions, pricing structures, and terms aligned with the unique needs of BFSI clients.
Market Research and Analysis:
Conduct market research within the BFSI sector to identify industry trends, competitor analysis, and potential opportunities for business growth.
Analyze customer feedback and market insights to adapt sales and customer success strategies to the ever-evolving BFSI landscape.Qualifications and Experience
Bachelor's degree in Business Administration, Finance, Economics, or a related field.
Proven experience in sales and customer success within the BFSI sector, preferably in corporate training or consultancy services.
In-depth understanding of BFSI training programs, regulatory requirements, and industry dynamics.
Results-oriented with a demonstrated track record of meeting and exceeding sales targets in the BFSI domain.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Proficiency in using CRM software, Microsoft Office Suite, and other business development tools.
Minimum of 2 to 3 years of relevant experience, preferably in a corporate training organization serving the BFSI sector.
Advanced skills in MS Office, PowerPoint, and Excel.High level understanding of computer technology.
Proven track record of successfully meeting sales quota preferably over the phone
Analytical mind and great business sense
Outstanding negotiation skills with the ability to resolve issues and address complaints.