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    Customer Success Executive at - Nairobi, Kenya - SENRI Ltd. (Africa Incubator Ltd.)

    SENRI Ltd. (Africa Incubator Ltd.)
    SENRI Ltd. (Africa Incubator Ltd.) Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description
    SENRI, a Mobile and Web combined app for sales automation, will help you in end-to-end productivity improvement of your sales operation

    About the job
    Looking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation.

    Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening distribution networks in Africa.

    Starting from 2015, we have been successful in the development of the service and acquisition of customers in Nigeria, Kenya, and Uganda, with a multi-national team of Nigerian and Japanese.

    For further growth and empowering our team, we need you now.
    Scope of work

    Support corporate customers to utilize our service
    Lead training with new customers (incl. product setup)
    Check the usage of sales reps to identify who's using / not using
    Communicate with sales reps in case they have any challenges in the usage
    Solve challenges of customer (manager) satisfaction
    Send reports accordingly
    Other administrations


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