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    Sales Administrator - Nairobi, Kenya - Summit Recruitment and Search

    Summit Recruitment and Search
    Summit Recruitment and Search Nairobi, Kenya

    3 days ago

    Default job background
    Full time
    Description

    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market.

    Key Responsibilities

    Ensure all client agreements are completed and manage the invoicing process.
    Demonstrate effective self-leadership and collaboration with Client Partners, Business Delivery team, and clients for initiative success.
    Develop, execute, and manage project plans for successful onboarding of new learning journeys and projects.
    Maintain operational and logistical support for internal stakeholders and client partnerships.
    Customize contractual agreements and ensure timely execution.
    Provide first-level support for clients, addressing queries promptly.
    Develop a strong understanding of solutions, processes, and systems to support clients effectively.
    Attend client meetings alongside Client Partners as needed.
    Plan and facilitate Quarterly and Annual Business Review meetings with clients.
    Monitor and track client impact journeys, recommending necessary changes.
    Analyse client performance and collaborate with relevant stakeholders for required actions.

    Qualifications

    Relevant Bachelor's degree.

    Must have a minimum of 4 years' experience as a Sales administrator preferably for a learning and training institution.

    Must have exceptional problem-solving skills, along with strong verbal and written communication abilities, and high emotional intelligence.
    Must have experience in account management, sales administration and customer success is required.
    Possesses analytical prowess to evaluate data and recommend enhancements for client success.
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