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    Software Cold Calling at - Nairobi, Kenya - ACEteK Software Ltd

    ACEteK Software Ltd
    ACEteK Software Ltd Nairobi, Kenya

    2 weeks ago

    Default job background
    Full time
    Description

    The ACEteK team has established its reputation, and differentiated itself from its competitors, by offering all its clients expert knowledge and advice, combined with a friendly, personal and attentive service.

    Our technical ability is, as expected, of the highest levels, however it is our experience of business processes that sets us apart
    Summary

    We are looking for an enthusiastic Cold Call to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
    Responsibilities

    Contact potential or existing customers to inform them about a product or service
    Answer questions about products or the company
    Ask questions to understand customer requirements and close sales
    Direct prospects to the field sales team when needed
    Enter and update customer information in the database
    Take and process orders in an accurate manner
    Handle grievances to preserve the company's reputation
    Go the "extra mile" to meet sales quota and facilitate future sales
    Keep records of calls and sales and note useful information

    Requirements

    Proven experience as telesales representative or other sales/customer service role.
    Work for Software or ERP is preferable cold call.
    Proven track record of successfully meeting sales quota preferably over the phone
    Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    Ability to learn about products and services and describe/explain them to prospects
    Excellent knowledge of English
    Excellent communication and interpersonal skills
    Cool-tempered and able to handle rejection
    Outstanding negotiation skills with the ability to resolve issues and address complaints
    High school diploma; BSc/BA will be a plus
    Internship Opportunities at Proven experience as telesales representative or other sales/customer service role.
    Work for Software or ERP is preferable cold call.
    Proven track record of successfully meeting sales quota preferably over the phone
    Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    Ability to learn about products and services and describe/explain them to prospects
    Excellent knowledge of English
    Excellent communication and interpersonal skills
    Cool-tempered and able to handle rejection
    Outstanding negotiation skills with the ability to resolve issues and address complaints
    High school diploma; BSc/BA will be a plus
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