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    Q Commerce Account Manager at - Nairobi, Kenya - Glovo

    Glovo
    Glovo Nairobi, Kenya

    6 days ago

    Default job background
    Full time
    Description
    Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app.[1] It aspires to be a multi-category lifestyle app with food delivery being the most popular offering


    YOUR MISSION
    At Glovo, we want to revolutionize the shopping experience of millions of people.

    Our goal is to give everyone easy access to anything in their cities; to reach this goal we need a 360, analytical and results driven person to develop the business of QCommerce.

    Currently, we are looking for a talented and ambitious Account Manager to join our QCommerce team and contribute to our partners' Growth.

    Are you looking for a challenging experience in one of the fastest growing Startups?
    Do you want to contribute to building a product that will disrupt the On demand market?


    THE JOURNEY
    Build and maintain relationships with Glovo's Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)
    Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (e.g., selling items, Average Order Value, Conversion Rate, etc.)
    Be responsible for our partners business performance, analyze their main KPIs and ensure growth.
    Prepare reports and dashboards to present to partners / use as source of operational improvements.
    Get feedback from our partners and translate it into product, marketing and operations improvement.
    Onboard new partners on our platform by providing them all the necessary tools and information
    Meet monthly and quarterly objectives defined by the company
    Collaborate with other departments and partners to ensure operations excellence.

    Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

    Report to the Q-commerce Manager.


    WHAT YOU WILL BRING TO THE RIDE
    Data-driven mentality: takes decision based on data and makes business judgment when necessary
    Problem solving skills with strong commercial and analytical skills
    Minimum 2 years of experience in account management or Business Consultancy.
    A scrappy attitude, you are used to showing results with limited resources
    Excellent knowledge of Google Suite and/or MS Office, Excel
    Excellent written and spoken Bulgarian & English skills
    A passion to change the way millions of people approach shopping
    Interest in start-ups, technology, and a fast-paced environment
    An empathetic, inclusive and curious attitude
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