Stacy Wahome

JULY 2016 – TO DATE: CCIC – KENYA OFFICE
OFFICE MANAGER
 Preparing, organising and storing information in paper and digital form
 Analyzing potential strategic partner relationships for company marketing  Corresponding with importers/exporter which is mostly dealing with queries or issues with inspection on the phone and by email  Visiting KEBS offices to get hard copy invoices and receipts. And also representing CCIC in meetings that need physical attendance  Liaising with KEBS personnel of different departments, I.e.,  Finance department for Royalty payments, invoices and receipts.  PVOC department regarding CoCs, client queries/issues, official correspondence/queries from CCIC HQ  Standards dept when the standards cannot be downloaded from the KEBS portal by our CCIC personnel from the different branches. Also when a standard has a error in the system or when CCIC has purchased the standard but cannot access it
 Occasional client visits to see how our services are treating them and also to get referral contacts from the. Also to get feedback on how we improve our services
 Monitor, drive and keep improving the performance of certification program of the CCIC inspection business
 During the tendering process, I accompany a CCIC HQ colleague to deliver the tender and make sure that we get on time to avoid being disqualified
 Distribute official correspondences to my colleagues from KEBS and also from CCIC HQ, to enable everyone to be on the same page  Being able to muck in with whatever is needed to keep the office running smoothly
JANUARY 2014 to JUNE 2016: HOME AFRIKA LTD
PR & MARKETING ASSISTANT
 Participating in the development of marketing strategies for the company in line with company objectives
 Working with the section head to co-ordinate all marketing activities for the company
 Implementing of marketing plans and projects for new and existing projects of HAL
 Building excellent client relations with new & existing clients and keeping an active network of contacts
 Monitoring, investigating & reporting on the effectiveness of marketing communications
 Analyzing potential strategic partner relationships for company marketing
 Supporting the sales team by preparing reports on market leads & information
 Developing Promotional materials & organizing company functions for different departments & projects.
JUNE 2011 to DECEMBER 2013: HOME AFRIKA LTD
OFFICE ADMINISTRATOR / RECEPTIONIST
Responsibilities:
 Receive, direct and relay telephone messages  Welcome visitors & assist them in any way possible. Ensuring that the visitors’ book is in order & check security passes  Develop and maintain a current and accurate filing system  Answer and preparing correspondence Set up and maintain electronic filing systems  Word processing, creating spreadsheets and preparing minutes  Set up meetings for clients for the property manager  Order office supplies and manage inventory  Receive and send out mail to the Lawyer’s office (MMC)  Maintain database of tenants & their current contacts  Accept and coordinate property maintenance requests  Coordinate tenant move in/out process, including new tenant & client follow-up  Taking potential clients round to view various office space for sale or rental  Ensuring cleanliness in the building  Assisting MBH whenever there are events at the conference Area
DECEMBER 2010 to APRIL 2011: COMPASSION INTERNATIONAL
OFFICE ADMINISTRATOR / RECEPTIONIST
Responsibilities:
 Welcomes all visitors in a personal and caring manner.
 Answers telephone calls and transfers calls to the appropriate person.
 Keeps the reception area clean and tidy.
 Receive, stamp and distribute office mail and packages.
 Timely dispatch of cheques and LPO’s to vendors.
 Maintains a list of all visiting guests’ names and provides them with a visitors badge before allowing access to the office areas. Signs guests out as they exit the office building.
 Informs the Business Services Supervisor or the IT Specialist of any cases of the PABX.
 Provides regular feedback on customer dissatisfaction issues to the Business Services Supervisor.
 Manages the resource centre.
 Any other duties that may be assigned/delegated by the Ministry Services Manager or the Business Services Supervisor.
FEBRUARY 2010 to OCTOBER 2010: THE FINER THINGS COMPANY
OFFICE ADMINISTRATOR
Responsibilities:
 Manning the reception: incoming and outgoing calls. Both local and international
 Create and manage correspondence, reports and documents as well as coordinate the flow of information both internally and externally
 Setup and coordinate meetings and conferences as well as take, type and distribute minutes of meetings
 Implement and maintain office systems
 Organize internal and external events
 Maintain schedules and calendars
 Liaison with internal and external contacts
 Operate office equipment manage/maintain office space
 Arranging transport for staff, flight details and booking appointments and meetings
 General office work: photocopying, binding, scanning, faxing, laminating
2009 SEPTEMBER TO NOVEMBER 2009: AKILI AFRICA LTD (CONTRACT BASED)
ADMINISTRATIVE ASSISTANT
Responsibilities:
 Manning the reception: incoming and outgoing calls. Both local and international
 In charge of distribution of documents in the office
 Arranging transport for staff, flight details and booking appointments and meetings
 General office work: photocopying, binding, scanning, faxing, laminating
 Dispatch letters and courier parcels
 In charge of the filling system in the company
2008 SEPTEMBER TO FEBRUARY 2009: SMOOTHTEL AND DATA SOLUTIONS
SALES ADMINISTRATOR/CUSTOMER SERVICE REPRESENTATIVE
Responsibilities:
 Handling quotation inquiries from clients
 Handling tenders
 Account management
 Manning the CRM database
 Handling Clients requests
 Scheduling for Installations and Projects
2008 MAY TO SEPTEMBER 2008: SMOOTHTEL AND DATA SOLUTIONS
RECEPTIONIST
Responsibilities:
 Making and receiving calls for the company
 Manning the reception by attending to visitors and sending them to the relevant departments
 Sending and receiving fax messages and directing them to the relevant department
 Working together with the stores department by maintaining the stores software
 Manning the CRM database.
 Dispatch letters and courier parcels
2007 FEBRUARY TO MAY 2008: SMOOTHTEL AND DATA SOLUTIONS
OFFICE ASSISTANT
Responsibilities:
 In Charge of the company’s filing system
 Distribution of in house Documents
 Ensuring that all documents are intact and in multiple copies for the filing and record purposes
 Stand by at the switchboard
 In charge of internal office activities i.e. Photocopying, Faxing, Scanning.
 Ensuring sufficient supply of paper in the office for printing.
 Organizing the Board room in preparation for meetings.
 Ensuring there is sufficient stationary for meetings.

EDUCATION
Jan 2005 to Dec 2005: REGIONAL INSTITUTE OF BUSINESS STUDIES
Diploma in Community Development and social work
 Community Health
 Social Work
 Counseling
 Social Welfare
 NGO
 Conflict Management
 Human Resource Management
 Social Deviation
Jan 2004 to Dec 2004: GRAFFINS COLLEGE
Diploma in Public Relations (I&II)
 Industrial Law
 Communication
 P.R Principle
 Work Psychology
March 03 to Dec 2003: ALLIANCE FRANCAISE
French Language, Cert. Café crème 1
Jan 2003 to Mar 2003: SKILLSOFT COMPUTER COLLEGE
Computer Packages
 MS Dos
 Ms Word
 Windows 2000
 Ms Excel
 Ms Access
 PageMaker
 E-mail
 Internet