PURITY OKARU

My core qualifications are :

● Managing operations
● Customer account management
● Complaint resolution
● Report preparation
● Microsoft Office and CRM
● Data entry and technical support
● Multi line phone etiquette
● Communication and teamwork

I am a Skilled customer service professional with over 5 years of successful client services, management
and leadership experience. Dedicated to bettering the customer experience with reliable product
education, timely assistance,helpful feedback and respectful conflict management response.
Enthusiastic and personable individual who enjoys working with people and building long-lasting
relationships and product loyalty. Passionate about creating organizational success and bettering
brand reputation through serving customers in a truly memorable way. I have built a track record for
exceeding customer expectations on a consistent basis.

I am a skilled customer service professional with over 5 years of successful client services, management
and leadership experience. Dedicated to bettering the customer experience with reliable product
education, timely assistance,helpful feedback and respectful conflict management response.
Enthusiastic and personable individual who enjoys working with people and building long-lasting
relationships and product loyalty. Passionate about creating organizational success and bettering
brand reputation through serving customers in a truly memorable way. I have built a track record for
exceeding customer expectations on a consistent basis.

Mount Kenya University

Bachelors in Business management.
International Business Option.