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Manager, Relationship - Nairobi, Kenya - Standard Bank Group
Description
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services.
"Africa is our home, we drive her growth" Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value.
Job Purpose;To implement, enable, scale, entrench, engage and commercialize the Africa China Banking sector value proposition and business life journeys in country in collaboration with other Segments, Client Solutions, Engineering and country stakeholders through the client engagement platforms.
Job Specifics;Business accountability:
Impact on end result
Jobholder needs to implement, enable, scale, entrench, engage and commercialise the Africa China Banking value proposition and business life journeys in country (manages its associated profit and loss).
Leverages client analytics and data to inform changes in the value proposition, priorities and building of client relationships. Accountable for successful delivery of client experiences, client growth and financials.Accountability for problem solving
Jobholder needs to work closely with multi-disciplinary teams across the client value chain in order to solve for client needs.
Jobholder needs to understand a client's holistic needs in order to provide solutions that meet their needs (beyond traditional banking) through the delivery of other ecosystems/ partnerships.
Needs to demonstrate leader-led direction and behaviours to enable successful transformation of the Africa China Banking sector into the new business model.
Jobholder must remain mindful of the highly complex Chinese businesses, cultural and political dynamics as well as challenging trade dynamics between country and China.
Accountability for planning of activitiesThe planning horizon is at a minimum of 12-month cycles aligned to annual planning cycles. Medium and long-term planning will be required to deliver the Business and Commercial Clients, Country objectives.
Discretion allowed for decision making
Makes decisions on how to implement and customise the Africa China Banking value proposition in country. Joint decision making with multi-functional teams for the delivery of segment proposition in local market. Adheres to various domain guidelines. Makes client level pricing and risk decisions within framework. Joint decision making on goals and objectives for multi-functional squads within Client Coverage teams.
Qualifications
Minimum Qualifications
Type of Qualification:
First Degree
Field of Study:
Business Commerce
Type of Qualification:
First Degree
Field of Study:
Finance and Accounting
Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Clients
Years:
More than 10 years
Experience Description:
Experience in developing, designing and enabling segment value propositions. Experience in structuring or evaluating credit and international trade solutions. Experience in dealing with the public sector related to business/trade as well as the Chinese community is preferred. Experience with products and processes across multiple segments and platforms. Strong understanding of digital, open banking and platform integrations.
Additional Information
Behavioral Competencies:
Developing Strategies
Directing People
Embracing Change
Empowering Individuals
Establishing Rapport
Making Decisions
Providing Insights
Pursuing Goals
Showing Composure
Taking Action
Understanding People
Valuing Individuals
Technical Competencies:
Economic Capital Management
Financial Acumen
Process Governance
Risk Identification
Risk Reporting
Risk Response Strategy
Risk/ Reward Thinking