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    Payroll Vendor Relationship Manager at - Nairobi, Kenya - Remote

    Remote
    Remote Nairobi, Kenya

    6 days ago

    Default job background
    Full time
    Description

    Remote opens the vast potential of the world for every person, business, and country, building a world where every person and business truly belongs.

    We empower companies of all sizes to pay and manage full-time and contract workers around the world.


    About the role:

    This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Relationship Manager joining our Global Payroll team.

    As a dynamic and energetic professional, the Payroll Relationship Manager will own the collaboration with external Payroll partners.
    You will be reporting to the Manager, Payroll Vendor Relations.

    Key responsibilities
    Vendor Scoping & Research

    Continuous Market research for best fit payroll vendors and new developments, via networking, online searching, surveys and references, in a global capacity.

    Map out key criteria in Disaster Recovery, Change Management, Audit & Reconciliation, Quality Control, Data Security, Data Accuracy, Compliance, Timely Processing and present best options.

    Develop and deploy questionnaires, schedule demo's with key stakeholders and create cost analysis.
    Present to stakeholders and leadership on recommendations based on findings and trends

    New Country Expansion

    Project manage end to end for all new country onboarding. From vendor selection, to contract negotiations, mitigate legal risks, stakeholder alignment, system & data migration, testing & comms.

    Payroll Vendor Relations & Performance Evaluation

    Review company best practices to ensure maximum client satisfaction.
    Identify and optimize communication and collaborations with with external partners.

    Work with cross functional teams internally to ensure payroll vendors meet Remote's expectations and agreed SLAs and established KPIs.

    Cost Tracking & Analysis

    Review Invoices and track billed costs versus agreed contractual terms and report to leadership any anomalies.
    Document and chart out costs for countries or departments. Initiate and follow through on cost discussions either internally or with the vendors.
    Headcount and legal entity cost analysis for the business, to improve efficiencies and scaling of the business.

    Communication & Collaboration

    Work closely with internal teams such as Tax, FP&A, Legal, Security, Operations and Onboarding teams to develop successful deployment of new Payroll Solutions.

    Identify key challenges to deployment, share with appropriate internal teams and provide solutions to overcome identified challenges.
    Develop training plan for participants to ensure consumption of resources.


    About the ideal candidate:
    3+ years of work experience in regional / global payroll operations.
    5+ years of work experience in implementing payroll software in multiple countries
    5+ years of work experience in managing third party payroll vendor relationships.
    Excellent contract negotiation skill set.
    Deep understanding of global payroll best practices.
    Excellent time management and organisational skills with great attention to detail
    Excellent proficiency in using spreadsheets is a must.
    Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
    You understand the need and ideal to work largely asynchronously.
    It's not required to have experience working remotely, but is considered a plus.
    Required to write and speak fluent English.
    Create and manage all internal training resources including quick start guides.
    Maintain frequent communication with Payroll team management.
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