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IT Support Officer at
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Support Services Officer
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ICT Support Officer at
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Support Services Officer
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Program Support Officer at
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Network Support Officer at
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Network & Systems Support Officer at
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Business Support Officer I
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Business Support Officer I
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icipe - African Insect Science for Food and Health Nairobi, Kenya Full timeHeadquartered in Nairobi, Kenya, icipe was established in 1970, to address this very paradox of insects and accompanying challenges. The Centre's mission is to use insect science for sustainable development, to ensure food security and improve the overall health of communities in ...
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ICT Technical Support Officer at
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Executive Support Officer- Maternity Cover
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Senior Business Support Officer I
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ICIPE Nairobi, Kenya Full timeABOUT THE COMPANY · Headquartered in Nairobi, Kenya, icipe was established in 1970, to address this very paradox of insects and accompanying challenges. · JOB SUMMARY · The position holder will be responsible for the financial management and accounting for a portfolio of project ...
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Senior Business Support Officer I
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icipe - African Insect Science for Food and Health Nairobi, Kenya Full timeHeadquartered in Nairobi, Kenya, icipe was established in 1970, to address this very paradox of insects and accompanying challenges · Overall Purpose of the Job · The position holder will be responsible for the financial management and accounting for a portfolio of projects. · Sp ...
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Staffrite Nairobi Area, Kenya Full timeRafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. · Job Description · Resolve IT system user queries and problems within the TAT. · Instal ...
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Intern Roles (Administrative)
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Customer Service
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Remote part-time work Men only
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HR and Administration Assistant at
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Johanniter International Nairobi, Kenya Full timeJohanniter International (JOIN) is a partnership of 16 national charity organisations founded by the Order of St John in Europe and the Middle East, and the 4 Orders of St John in Europe. Member organisations carry out a broad range of activities. · Overall Job Purpose: · To prov ...
Digital & E-Channels Support Officer at - Nairobi, Kenya - Co-operative Bank of Kenya
Description
The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act.
The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965.JOB REF - DSO/IID/2023
The role
The successful jobholder will be expected to:
Ensure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience.
Provide solutions to all system related problems or failures.Participate and carry out system implementation, rollouts and upgrades and ensure maintenance of the required system configuration, parameterization and change control procedures.
Ensure that business systems are protected and secure and that policies, procedures and guidelines for information processing and outputs are well documented, details available and well understood.
Ensure uptime and efficiency of the business systems and provide advice, training, demonstrations and all troubleshooting needs for any problems or knowledge digital channels may require before liaising with the Vendors if technical problem is over capability.
Ensure strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirementsContribute to the department's achievement of a "Satisfactory" rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedures as per relevant manuals, policies and regulations of the bank.
Ensure generation and maintenance of audit trails for any changes occurring in sensitive databases are captured and secured.Ensure that all risk management requirements within your remit are addressed and where necessary escalated through the available defined channels.
Qualifications, Skills & AttributesThe successful jobholder will be required to possess the following qualifications: –
A Bachelor's degree in an ICT related field from a recognized university with at least 2 Years' experience in a competitive Digital Channels and Payments environment.
Working experience on Linux and Unix based environment with proficiency Linux scripting and associated toolsCompetence in API based technologies such as REST and SOAP APIs
Knowledge and experience on Integration of Web Services to Enterprise Service Bus (ESBs) and associated tools
Competence in Apache based technologies such as Tomcat, Apache HTTP Server, Maven and Kafka
Working experience with Message Queuing Systems including IBM MQ, JMS and ActiveMQ
Advanced knowledge in SQL scripting using relational databases such as Oracle, MSSQL and MySQL
Knowledge in ITIL foundation, Dev Ops, and CI/CD technologies will be an added advantage.
Knowledge of Mobile Banking platforms languages and platforms will also be an added advantage
Knowledge in Service Desk related technologies such as Jira among others.