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    IT Support Officer Job at Rafiki Microfinance Bank - Nairobi Area, Kenya - Staffrite

    Staffrite
    Staffrite Nairobi Area, Kenya

    3 hours ago

    Staffrite background
    Full time
    Description

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.

    Job Description

    • Resolve IT system user queries and problems within the TAT.
    • Installing and configuring computer hardware operating systems and applications.
    • Monitoring and maintaining Banks and its affiliate IT systems.
    • Troubleshooting system hardware or software faults.
    • Providing support, including procedural documentation and relevant reports.
    • Creation of new users' accounts and profile.
    • Working with third parties to achieve IT related tasks.
    • Perform preventive maintenance duties on IT system.
    • Perform EOD, EOM, EOY procedures.
    • Any other official duty that may be assigned from time to time.

    Key Competencies, Skills, Qualifications And Experience

    • Diploma in IT related field.
    • 1-2 years' working experience.
    • Integrity.
    • Interpersonal skills.
    • Demonstrable trouble shooting skills.
    • Confidentiality

    How To Apply

    Interested candidates are requested to send their cover letter and CV to quoting the position applied for on the e-mail subject on or before 31st August 2023 at 5:00pm.

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