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Recovery Officers at
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Mwananchi Credit Ltd Nairobi, Kenya Full timeMwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed ...
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Recovery Officer at
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K-Unity Nairobi, Kenya Full timeK-Unity (formerly Kiambu Unity Finance cooperative union Ltd) is a co-operative union established under the Ministry of Co-operatives and Marketing, registered under the Co-operative Society's Act Cap 490 of the Laws of Kenya · Summary · Reviewing non-performing loan book and dev ...
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Legal and Recovery Officer
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Ramco Group of Companies Nairobi, Kenya Full timeABOUT THE COMPANY · The Ramco Group is a conglomerate of over 50 companies operating within East Africa with a focus in 6 sectors: Print, Hardware, Manufacturing, Office Supplies, Services & Property. · JOB SUMMARY · The overall purpose of this role is to ensure that legal docume ...
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Regional Recoveries Officer at
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Letshego Kenya Limited Nairobi, Kenya Full timeLetshego Kenya Limited (Letshego Kenya) provides financial services to small and micro-entrepreneurs, individuals and salaried employees in the public and private sector. Letshego Kenya is founded on, and continues to strive towards, the principle of finding the most effective wa ...
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Debt Recovery Officer
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SunCulture Kenya Ltd Nairobi, Kenya Full timeSince the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for th ...
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Legal and Recovery Officer at
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Ramco Group Nairobi, Kenya Full timeMr Rambhai came to Kenya in the early 1940s from the Gujarat region of India. He started a small hardware store in downtown Nairobi in 1948 and that was the humble beginnings of what is now the Ramco Group · SUMMARY · The overall purpose of this role is to ensure that legal docum ...
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Sacco Loan Recoveries Officer at
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Co-operative Bank of Kenya Nairobi, Kenya Full timeThe Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965 · LOAN RECOVERIE ...
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Sacco Debt Recovery Officer at
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Co-operative Bank of Kenya Nairobi, Kenya Full timeThe Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. · DEBT RECOVERY ...
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Sacco Debt Recovery Officer
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Co-operative Bank Nairobi, Kenya Full timeABOUT THE COMPANY · The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1 ...
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Sacco Loan Recoveries Officer
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Co-operative Bank Nairobi, Kenya Full timeABOUT THE COMPANY · The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1 ...
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Assistant Legal Officer- Debt Recovery at
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Gap Recruitment Services Limited Nairobi, Kenya Full timeGap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. · Job Purpose: · The Assistant Legal Officer will ensure the collection of outstanding debts owed to the company through legal means. T ...
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Recovery Manager
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INKOMOKO Nairobi, Kenya Full timeABOUT THE COMPANY · Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. · Founded in 2012, Inkomoko has worked with more than 41,000 entrepreneurs across East Africa, including thousands of refugee en ...
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Territory Manager at
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Watu Credit Limited Nairobi, Kenya Full timeWatu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered ...
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Reinsurance Officer at
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CIC Insurance Nairobi, Kenya Full timeCIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi · PURPOSE: · To support the business operations through supporting underwriting and claims departments in business. T ...
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Assistant Reinsurance Manager at
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CIC Insurance Nairobi, Kenya Full timeCIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi · PURPOSE: · To achieve reinsurance business growth and development to generate revenues to support the company's gro ...
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Board Member – Busia County
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Busia County Public Service Board Nairobi, Kenya Full timePursuant to Article b) of the Constitution of Kenya, 2010, and Section b) of the County Governments Act, 2012, the County Public Service Board of Busia would like to employ interested and qualified Persons to fill the following Positions in the Office of Governor. · ADVERT. NO. C ...
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Legal & Compliance Manager at
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Canon Nairobi, Kenya Full timeOur global company was founded in Japan in 1937 with the aim of making the best quality camera available. Our passion for the Power of Image has made us a world leader today in both consumer and business imaging solutions. · PURPOSE OF THE ROLE · Provide specialist legal advice t ...
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Assistant Manager- Debt Recovery Unit at
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Sidian Bank Nairobi, Kenya Full timeAt Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...
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Urban Resilience Specialist at
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UN-Habitat Nairobi, Kenya Full timeThe United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for · Within the Regional ...
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Kenya Deposit Insurance Corporation Nairobi, Kenya Full timeKDIC is a statutory institution established under the Kenya Deposit Insurance Act, 2012 (KDI Act, The Corporation is mandated to provide a deposit insurance scheme for customers of member institutions, to provide incentives for sound risk management and generally promote the stab ...
Debt Recovery Officer at - Nairobi, Kenya - Caritas MFB
Description
Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya.Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked.
Its headquarters are located in the Nairobi CBD.JOB PURPOSE
To execute the debt recovery strategy in reducing the Non-Performing Accounts (NPA) portfolio at the same time report on NPAs (Write offs, Collections, Security Cover etc.)
on a regular pre-determined basisKEY RESPONSIBILITIES
Keep tracking outstanding debts.
Coordinate all recovery activities and ensure prompt recovery.
Monitor debt collection response cycles and contacts as well as credit control performance.
Follow up with External Service providers i.e. Debt collectors, auctioneers etc. and participate in bank auctions to ensure customers get maximum value.
Conduct client visits (on a need basis) and telephone calls to follow up on payments from debtors.
Report on NPAs (Write offs, Collections, Security Cover etc.) on a regular pre-determined basis.
Plan course of action to recover owed money.
Locate and contact debtors through structured field visits.
Negotiate payoff deadlines and payment plans, enforce remedial measures such as restructuring or legal action to be undertaken.
Handle customers' questions or complaints.
Identify gaps in the system and recommend solutions.
Build trust with debtors.
Update account status and database regularly.
Comply with requirements when legal action is unavoidable.
Keep updated records of debtors unwilling or unable to pay and report to supervisor on the same.
To perform any other duty as assigned in line with the organization goals and objective.
QUALIFICATION AND EXPERIENCE REQUIREMENTS
A University degree(Holders of a Business-related degree will have added advantage).
Professional Banking Qualification (AKIB) or accounting qualifications will have added advantage.
Minimum 3 years' proven working experience as a debt collector preferably in a Banking environment.
Ability to handle difficult situations and interactions.
Ability to work independently and successfully manage time and territory.
Experience in working with targets and tight deadlines.
Knowledge of relevant legal requirements
Good knowledge of MS Office and databases
Good negotiation and persuasion skills
Team player
Great interpersonal and communication skills.
High integrity.