NAOMI MAINA

I am a highly talented and hardworking individual with experience in HR Admin functions, General Administration, Office 365 proficiency and HR Management systems. I am looking at growing my career in Human Resources and Operations. With my hard work and integrity, coupled with customer service skills, I am confident that I will deliver world-class service without compromising on professionalism.

HR and Admin Assistant

Key Responsibilities  Providing support activities in the areas of work in compliance with relevant processes and procedures including responding to queries.  Preparing monthly reports and accurate data on Recruitment, Headcount, Age analysis report, Gender analysis, Joiners and Exits-payroll.  Maintaining employee records and safekeeping of all staff records and files from onboarding and deployment and on a continuous basis such as KPIs, JDs, Letters, etc. Recruitment  Actively involved in recruitment by preparing job descriptions, posting ads, pre-selection of candidates, scheduling for interviews, and preparing interview reports.  Collaborating with line managers in the development of staffing and recruitment plans.  Longlist and screen CVs using the Application Tracking System.  Performing background checks for all staff. I recently spearheaded the onboarding of a new provider to perform reference checks for executive-level staff.  Prepare appointment letters, prepare contracts and follow up on all the necessary documentation.  Preparing Induction plan for new staff and coordinating their Induction process. Performance management  Ensuring all employees have regular performance appraisals and up to date KPI’s  Maintain a database of staff in the performance improvement plan.  Training new staff on using the HRIS system, assigning system rights and supporting employees across the Group on any technical issues that may arise. Compensation & Benefits  Assisting with coordinating staff exits through receipt of resignation, circulation of resignation letters to relevant parties, exit interviews, providing documentation to payroll and issuing a certificate of service once the file is closed.  Working closely with the payroll person in monitoring expiry dates for the contracts & internships and following up on their extensions in a timely manner. Follow up with managers for new staff confirmations for monthly payroll action.  Filing of Statutory Deductions namely NSSF and HELB. Learning and Development  Analyze and develop staff training needs through performance appraisal and feedback from managers.  Registering staff across the Group for professional examinations and their membership and/or renewals in professional bodies.  Coordinating internal and external training/workshops/seminars for all staff across the Group. HRIS  Managing the HRIS by keying in and updating staff information on new hires, employee life cycle changes, and providing any other support to all the other modules in the HRIS. Other Roles  In charge of HR Internal Audit operations; Scheduling HR Quarterly meetings, taking minutes.  Coordinating support staff especially drivers and kitchen staff.  In charge of Staff Catering and processing deductions for payroll

Admin Property Manager Gordon Court Limited (Apollo Group) September 2020 -March 2021 Duties and Responsibilities  Daily Management, supervision and communication with building caretaker, maintenance and security teams to ensure premises are always operational and in safe conditions.  Supporting managers by booking meeting rooms, interviews, staff training etc.  Drafting and presenting weekly, monthly and quarterly reports for management including reporting on tenancy matters, maintenance, repairs, and other suggested improvements.  Responsible for compliance with all regulatory requirements including fire safety, construction permits, certificate of occupation, business permits, signage licenses, property insurances and timely payment of land rates and rents.  Responsible for timely rent collection and proper reporting to ensure arrears and bad debts are minimized.  Ensuring that monthly company bills in all the properties in Nairobi are paid on time.

HR and Admin Assistant SoftIQ Technologies Limited, Feb 2019-April 2020 Duties and Responsibilities • Supporting HR Manager in HR Administrative issues/functions as provided including giving site tours to new employees. • Managed employee initiatives including birthday cards and planning for Christmas party. • Office administration, maintaining electronic files and hard copy filing system • Arrange travel, accommodations for staff and process expense forms.

Office Admin Assistant, June 2017-April 2020 Duties and Responsibilities • Coordinate with Business Development manager for pre-sales demos, requirements gathering and initial negotiation talks with client. • Ensure training of new ERP Consultants and mentoring by senior team members. • Track project kick-off and delivery until project completion

Assistant Payables UAP Life Assurance Limited, Feb 2014- Nov 2015 Duties and Responsibilities • Filing tax through online platform called Itax for PAYE, Withholding Tax. • Cash office operations including posting cheques, cash and EFTs collected from Customers. • Processing loans to staff and standing orders to pensioners after approval by the relevant authority. • Processing urgent payments through Mpesa platform and petty cash

Bachelors of Commerce in Finance; 2008-2012. Jomo Kenyatta University of Agriculture and Technology; Attained Second Class Honours (Upper Division)