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Recovery Officers at
Found in: beBee S2 KE - 9 hours ago
Mwananchi Credit Ltd Nairobi, Kenya Full timeMwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed ...
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Recovery Officer at
Found in: beBee S2 KE - 9 hours ago
K-Unity Nairobi, Kenya Full timeK-Unity (formerly Kiambu Unity Finance cooperative union Ltd) is a co-operative union established under the Ministry of Co-operatives and Marketing, registered under the Co-operative Society's Act Cap 490 of the Laws of Kenya · Summary · Reviewing non-performing loan book and dev ...
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Legal and Recovery Officer at
Found in: beBee S2 KE - 3 days ago
Ramco Group Nairobi, Kenya Full timeMr Rambhai came to Kenya in the early 1940s from the Gujarat region of India. He started a small hardware store in downtown Nairobi in 1948 and that was the humble beginnings of what is now the Ramco Group · SUMMARY · The overall purpose of this role is to ensure that legal docum ...
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Legal and Recovery Officer
Found in: beBee S2 KE - 1 day ago
Ramco Group of Companies Nairobi, Kenya Full timeABOUT THE COMPANY · The Ramco Group is a conglomerate of over 50 companies operating within East Africa with a focus in 6 sectors: Print, Hardware, Manufacturing, Office Supplies, Services & Property. · JOB SUMMARY · The overall purpose of this role is to ensure that legal docume ...
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Regional Recoveries Officer at
Found in: beBee S2 KE - 2 days ago
Letshego Kenya Limited Nairobi, Kenya Full timeLetshego Kenya Limited (Letshego Kenya) provides financial services to small and micro-entrepreneurs, individuals and salaried employees in the public and private sector. Letshego Kenya is founded on, and continues to strive towards, the principle of finding the most effective wa ...
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Debt Recovery Officer at
Found in: beBee S2 KE - 3 days ago
Caritas MFB Nairobi, Kenya Full timeCaritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. · J ...
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Sacco Debt Recovery Officer at
Found in: beBee S2 KE - 5 days ago
Co-operative Bank of Kenya Nairobi, Kenya Full timeThe Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. · DEBT RECOVERY ...
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Sacco Debt Recovery Officer
Found in: beBee S2 KE - 3 days ago
Co-operative Bank Nairobi, Kenya Full timeABOUT THE COMPANY · The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1 ...
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Sacco Loan Recoveries Officer at
Found in: beBee S2 KE - 9 hours ago
Co-operative Bank of Kenya Nairobi, Kenya Full timeThe Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965 · LOAN RECOVERIE ...
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Sacco Loan Recoveries Officer
Found in: beBee S2 KE - 3 days ago
Co-operative Bank Nairobi, Kenya Full timeABOUT THE COMPANY · The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1 ...
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Assistant Legal Officer- Debt Recovery at
Found in: beBee S2 KE - 1 day ago
Gap Recruitment Services Limited Nairobi, Kenya Full timeGap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. · Job Purpose: · The Assistant Legal Officer will ensure the collection of outstanding debts owed to the company through legal means. T ...
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Reinsurance Officer at
Found in: beBee S2 KE - 3 days ago
CIC Insurance Nairobi, Kenya Full timeCIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi · PURPOSE: · To support the business operations through supporting underwriting and claims departments in business. T ...
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Assistant Reinsurance Manager at
Found in: beBee S2 KE - 3 days ago
CIC Insurance Nairobi, Kenya Full timeCIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi · PURPOSE: · To achieve reinsurance business growth and development to generate revenues to support the company's gro ...
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Board Member – Busia County
Found in: beBee S2 KE - 6 days ago
Busia County Public Service Board Nairobi, Kenya Full timePursuant to Article b) of the Constitution of Kenya, 2010, and Section b) of the County Governments Act, 2012, the County Public Service Board of Busia would like to employ interested and qualified Persons to fill the following Positions in the Office of Governor. · ADVERT. NO. C ...
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Assistant Manager- Debt Recovery Unit at
Found in: beBee S2 KE - 2 days ago
Sidian Bank Nairobi, Kenya Full timeAt Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...
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Urban Resilience Specialist at
Found in: beBee S2 KE - 3 days ago
UN-Habitat Nairobi, Kenya Full timeThe United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for · Within the Regional ...
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Credit Collections Associate
Found in: beBee S2 KE - 2 days ago
SunCulture Kenya Ltd Nairobi, Kenya Full timeSince the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for th ...
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Senior Management Information Systems Officer at
Found in: beBee S2 KE - 3 days ago
Kenya Deposit Insurance Corporation Nairobi, Kenya Full timeKDIC is a statutory institution established under the Kenya Deposit Insurance Act, 2012 (KDI Act, The Corporation is mandated to provide a deposit insurance scheme for customers of member institutions, to provide incentives for sound risk management and generally promote the stab ...
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Systems Administrator at
Found in: beBee S2 KE - 2 days ago
Nation Media Group PLC Nairobi, Kenya Full timeThe Nation Media Group is the largest independent media house in East and Central Africa with operations in print, broadcast and digital media, which attract and serve unparalleled audiences in Kenya, Uganda, Tanzania and Rwanda. As a brand, we are committed to generating and cre ...
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Claims Assistant – General Business at
Found in: beBee S2 KE - 4 days ago
CIC Insurance Nairobi, Kenya Full timeCIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi · PURPOSE: · Responsible for effectively handling claims and settling them within stipulated timelines. · PRIMARY RES ...
Debt Recovery Officer - Nairobi, Kenya - SunCulture Kenya Ltd
Description
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality.
We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the Role
Reporting to the Debt Recovery Manager, the ideal candidate is responsible for collections of defaulted portfolio, racing & recovery of all SunCulture assets assigned on credit but defaulted, issuance of Demand letters in the field & initiation of repossession rights on all non-performing credits above Sunculture's PAYG credit policy guidelines.
Key ResponsibilitiesBe accountable for reducing delinquency for assigned accounts
Ensure allocated accounts are monitored on a daily basis and appropriate actions are taken to ensure that the collection portfolio remains within acceptable limits through the application of sound credit judgment within SunCulture PAYG credit policy guidelines.
Investigate and resolve any customer queries and complaints through verbal or written correspondence in line with SunCulture PAYG credit policies.
Issue out demand letters at field level to defaulters with the aim to get payments back to normalcy.Record new commitment to repay the debt (PTPs), determine if the debt can be collected, and accordingly recommend/initiate the recovery process.
Contact defaulting customers either by calling or visiting them with an aim of negotiating a settlement of the arrears.
Initiate repossession of SunCulture assets as necessary.Achieve the monthly collection targets as assigned by the supervisor
Identify and escalate deceased or disabled customers to the Head of Credit for review or collection termination.
Ensure all work queues are acted upon.
Conduct field visit assessment before visiting the market areas.
Manage relationships with local authorities and Security Officers
Plan and organize field collection drives across all regions
Conduct monthly reporting as per portfolio performance on delinquency.
Qualifications
At least 3-6 years work experience in debt collection in microfinance, the solar industry, or a related organization
Knowledge of relevant legal requirements and processes in microfinance and credit collections environment or any other financial institution
Evidence of well-developed organizational skills and the ability to meet deadlines.
Integrity and ability to work in consumer finance with small scale farmers across Kenya
Sound verbal communication skills include the ability to negotiate respectfully and communicate the rationale for decisions made.
Target driven, self-starter, and problem solver
Demonstrated ability to follow policy and procedures.
Sound judgment, analytical, and decision-making skills.
Accuracy and attention to detail.
Demonstrated ability to quickly learn new systems and processes.
Demonstrated commitment to service excellence.
Proficiency in GSuite, Microsoft Office