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    Claims Assistant – General Business at - Nairobi, Kenya - CIC Insurance

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    Full time
    Description
    CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi


    PURPOSE:
    Responsible for effectively handling claims and settling them within stipulated timelines.

    PRIMARY RESPONSIBILITIES:
    Register and analyse intimated claims and advise client on supporting claims documents;
    Appoint service providers where applicable;
    Analyse adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
    Process fully documented claims and referring any suspicious claims to the supervisor;
    Initiate third party recoveries (written demand letters);
    Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
    Process all service providers invoices and payment within the set standards;
    Issue discharge vouchers for all fully documented claims;
    Attend to customer queries and complaints promptly and professionally;
    Follow up on claims payments

    Academic and Professional Requirements
    Education

    Bachelor's Degree in a relevant field, Computer literate in MS Office and other office applications
    Part qualification in relevant professional field -Diploma in Insurance, ACCI/AIIK will be an added advantage.


    Experience Required:
    Relevant experience 1


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