Kennedy Munyambu

Highly skilled and committed professional with strong interpersonal and communication skills, aimed at acquiring organizational goals, and having over 10 years of diverse experience. I am experienced in coordinating the development of income-generating services by identifying, exploring, and developing appropriate new business opportunities in product development, income-generating, and service provision areas. Adept at effectively implementing organizational and regulatory policies and directives, including know your customer policies, as well as the customer service chatter. I aim to add value through designing, directing, and managing the company-wide process of management which facilitates organizational effectiveness and growth.

• Attend to customers queries, understand customer needs, and cross-sell to the customer bank products according to the customer needs. 
• Conduct KYC and onboard new bank clients. 

Receive and act on all customer instructions as and when received at the bank and work toward achieving and maintaining customer standards set by the bank, by Ensuring efficient and timely execution of customers' instructions.

Attained a bachelor of Arts degree in Economics and Mathematics fro the University of Nairobi.