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Senior Teller at
1 day ago
Sidian Bank Nairobi, Kenya Full timeAt Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial so ...
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2024- Intern
1 week ago
Standard Chartered Bank Nairobi, Kenya Full timeABOUT THE COMPANY · Standard Chartered Bank is a leading international banking group committed to building a sustainable business over the long-term. It was was established in 1911 with the first branch opened in Mombasa Treasury Square. · Today, 101 years later, Standard Charter ...
Senior Teller at - Nairobi, Kenya - SMEP Microfinance Bank
Description
SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services.
SENIOR TELLERS:
– SNR. T/03/24
Job Summary:
Reporting to the Branch Manager, the successful candidate will be responsible for managing tellers, control movement of money from/to strong room and tellers and ensure tellers observe laid down policies and procedures in performing their duties.
To promote spiritual growth among fellow staff, customers and other associated parties.
Branch administration roles e.g. link person for service providers at the branch.
Daily reconciliation of cash (360 degrees view) and submitting daily reports of transactional volumes.
Monitor the bank safe/strong room, coordinate distribution on money to other tellers, and ensure the balances of all tellers tally at end of day.
Ensure matters related to Money Laundering and KYC are strongly embedded in the daily operations. These include account opening and reviews, transaction monitoring, reporting suspicions, implementing new requirements, acquire relevant knowledge and training, provide support to superior and subordinatesActively drive growth in customer numbers and ensure full adherence to the customer on-boarding Policies & Procedures.
Drive transaction volumes on alternative banking channels
Review and ensure all revenue are collected as required and report any revenue leaks.
Ensure optimal staff productivity is maintained through support, mentorship, TAT and customer service.
Ensure that a comprehensive database of information on all existing relationships and prospective ones are kept
Qualifications and Key Competencies
Must be a practicing Christian who lives and upholds Christian Values, with a passion to serve.
A Degree or Diploma in a Business related area from a reputable institution; A professional certification in accounting, finance or economics will be an added advantage
A minimum of 5 years Banking experience both in Banking Operations & Credit Management; with at Least 3 years experience as Teller or cashier in a financial institution will be an added advantage
Ability to deliver results and meet customer expectations
Good knowledge of Banking and the various Banking products and services
Well versed on Risk Management with analytical skills
Excellent communication and interpersonal skills
Problem Solving and analytical skills
Self-driven, results-oriented individual with a positive outlook
Good people management & leadership skills
Between 33 to 40 years of age