Dennis NGEERA

Did End User Suppprt for Africa Oil Kenya BV,Mearsk Kenya Ltd,Safmarine,Damco Kenya and APMTerminalsoAPMTerminals while;

Under taking and overseeing various methods on troubleshooting, networking computer, printer,and scanner. 

 Maintenance of hardwareand upgrading of software.

Providing technical assistance on implementation and operation of IT systems through help desk and technical support to users of the Information System by Administering and maintaining the Local Area Network, hardware, and software with its Intranet in the organization.

Maintenance of the anti-virus protection on all IT applications and make users aware of the latest virus alerts, while repairing and maintaining all IT equipment’s and co-ordinate for external repairswhere necessary with all aspectsof data

backup and recovery ,ensurebackup files are updated regularlyand stored safely as per the Organizethe periodic checksand cleaning of all IT equipment as part of the preventive maintenance service been having knowledge to setup and maintain system security, access level privileges and password protection as implemented with the organization’s IT policy

Certificate in Computer Hardware Maintenance 

Diploma in Information Technology and 

Certificate in Information Technology