Best professionals offering customer service representative services in Westlands

Customer Service Representative in Westlands, Nairobi Area

Professional Requirements

The customer service representative role requires excellent communication and interpersonal skills, both written and verbal. Professionals in this field must be able to handle customer inquiries, provide solutions to their issues, and maintain a positive attitude in high-pressure situations.

Recommended Accreditations and Certifications

Industry professionals in customer service are recommended to have certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM). These certifications demonstrate a level of expertise and commitment to the field.

Choosing the Best Service Provider

When choosing a customer service representative, clients should look for professionals with excellent communication skills, a positive attitude, and experience in the industry. It is also essential to check for any necessary certifications or accreditations.

Questions to Ask Professionals

• What experience do you have in customer service?
• How would you handle a difficult customer?
• What certifications or accreditations do you hold?

Useful References

For more information on customer service, refer to the International Customer Service Institute (ICSI) or the Customer Service Institute of America (CSIA).

Average Prices

The average hourly rate for a customer service representative in Westlands, Nairobi Area is between 500.00 and 1000.00 KES.

Requesting a Quote

To request a quote for a customer service representative, clients can submit a request through a platform, providing details about the project and the required skills. The platform will then connect the client with suitable professionals who can provide a quote for the project.

Fees for Customer Service Representative freelancers

The average daily fee for the experienced freelancers is 10,000.00 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service Representative in Nairobi is 12,000.00 KES while in Mombasa is 9,000.00 KES or in Naivasha is 8,000.00 KES.