Best professionals offering customer service representative services in Nairobi

Customer Service Representative

In Nairobi, Nairobi Area, a customer service representative plays a vital role in ensuring that clients receive the best possible experience.

Professional Requirements:

To perform this service effectively, one needs to possess excellent communication skills, both written and verbal. This includes being able to understand and communicate complex information in a clear and concise manner.

Recommended Accreditations and Certifications:

Industry professionals should consider obtaining certifications such as CRM or customer service management. Additionally, having knowledge of industry-specific software can be beneficial.

Fees for Customer Service Representative freelancers

The average daily fee for experienced freelancers is KES 5,000.

The fee varies depending on the city in which they are located. For instance,
in Nairobi, it is KES 6,000 while in other cities like Mombasa or Kisumu, it ranges between KES 7,500 - KES 8,000 respectively.
The fees may vary based on project requirements and location but overall,
it's essential to find a balance between cost-effectiveness and quality services offered by your chosen freelancer.