About Derby Khisa:
I am an ambitious and resourceful person who has a tactful and responsible way of approaching any task that is presented to me.
Experience
PROFESSIONAL DEVELOPMENT
February 2023- Currently
Inbound Customer Service representative at Standard Focus Limited.
1.Handle Emails and Chats concerning betting issues of customers in a timely manner which allows for good customer satisfaction and seamless betting for the players.
2. Collect data such as usernames and date on birth from customers as verification.
October 2022- Dec 2022
Customer Service Representative at Majorel Kenya for a UK based campaign.
1. Handled more than 40 chats and emails by giving detailed, personalized, polite and friendly service to ensure customer satisfaction and retention.
2. Collected data such as customer names, addresses, credit card information and phone numbers to enter them in the company website.
3. Addressed customer service in a timely and accurate manner.
4. Collected the customers feedback to improve the services.
July - October 2022
Contact agent at Call Center International for an international campaign.
1. Ensure maximum comfort of the guests in the vacation homes by giving them seamless and
extra ordinary customer service at any point of need.
2.Obtain feedback , positive and negative from guest so as to improve the customer service
Education
I acquire a second class honors in Bachelor of Education Arts ( Mathematics and Geography)
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Jobs near Nairobi, Nairobi Area
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Sales and marketing
2 months ago
Direct apply
VACANCIES VACANCIES · In IFP COMPANY · Our company In nairobi is urgently looking for Office workers, Distributors, Packers and Sales representatives who want to work from 8:00am to 4:00pm... · Requirements · 1.Must be 20 years to 45years · 2. Must have a Kenyan ID/KRA ...
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Data analysis consultant
3 months ago
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beBee Professionals Nairobi, Kenya Data Analysis Consultants Freelance KSh20,000 - KSh35,000 per monthA private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...
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Assistant Manager CRB and Compliance
3 days ago
NCBA Nairobi, Kenya Full timeABOUT THE COMPANY · The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that g ...