Best professionals offering customer service representative services in Ngong

Customer Service Representative in Ngong

Introduction

The customer service representative role is a crucial part of any business, ensuring that customers receive the support they need to resolve their issues and improve their overall experience.

Professional Requirements

To perform this service, professionals must have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong understanding of the products or services being offered.

Recommended Accreditations and Certifications

Industry professionals may benefit from obtaining certifications such as customer service or sales, as well as training in areas like conflict resolution and negotiation.

Tips for Choosing the Best Service Provider

When selecting a customer service provider, consider their experience, customer satisfaction ratings, and the quality of their services.

Questions to Ask Professionals

• What experience do you have in customer service?
• How would you handle a difficult customer?
• What methods do you use to resolve customer complaints?

References

For more information on customer service, consult resources such as the International Customer Service Institute or the Customer Service Institute of America.

Average Prices

The average hourly rate for a customer service representative in Ngong, Kenya is between 500.00 and 1,500.00 KES.

Requesting a Quote

To request a quote for this service, fill out a form on the platform, providing details about your project and requirements. You will then receive quotes from qualified professionals, allowing you to compare prices and choose the best service provider for your needs.

Fees for Customer Service Representative freelancers

The average daily fee for the experienced freelancers is 1,200.00 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service Representative in Nairobi is 1,500.00 KES while in Mombasa is 1,200.00 KES or in Kisumu is 1,000.00 KES.