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    Travel Agent at - Nairobi, Kenya - Complete Solutions Insurance Brokers Limited

    Complete Solutions Insurance Brokers Limited
    Complete Solutions Insurance Brokers Limited Nairobi, Kenya

    4 minutes ago

    Default job background
    Full time
    Description
    Complete Solutions Insurance (CSI) Brokers Ltd is "Your 1 Stop Insurance Solution" for all your Insurance needs.

    Job brief

    We are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences.

    Responsibilities for the role.

    Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations.

    Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers when required.
    Book transportation, make hotel reservations, and collect payment/fees
    Use promotional techniques and prepare promotional materials to sell itinerary tour packages
    Deal with occurring travel problems, complaints, or refunds
    Handle Social media campaigns and marketing for the travel agency
    Attend travel seminars to remain updated with tourism trends
    Client data management and maintenance of client files
    Network with tour operators
    Maintain statistical and financial records
    Meet profit and sales targets

    Requirements and skills

    Proven work experience as a Travel Agent
    Excellent knowledge of computer systems,
    Should know ticketing and how to use Amadeus
    Good communication skills
    Basic graphic design skills
    Strong sales skills and commercial awareness
    Ability to interact, communicate, and negotiate effectively
    Sound knowledge of domestic and international travel trends
    Degree/Diploma in Hospitality, Travel, Tourism, Business or relevant field.

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