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    Sales Executive - Nairobi, Kenya - Kenya Airways

    Kenya Airways
    Kenya Airways Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    Kenya Airways is the Africa's Leading Airline-Business in the World.

    JOB SUMMARY

    Job Requirements Bachelor's degree in business related field from recognized institution with minimum 4years' experience in Sales & Marketing. OR Diploma in Business related field with minimum 7 years' experience in Sales Marketing with emphasis on client contact and/or reservation/ticketing.

    RESPONSIBILITIES

    Manage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted business.Engage Trade market handling Government of Ghana Departments and Ministries for contractingManage and sustain high yields from Travel Agents.Develop profitable relationships with a portfolio of travel trade suppliers to secure long-term business e.g., with Trade/Corporates/Government partners.Mobilize promotion of KQ through IATA/Non-IATA Travel Agents and sustaining maximum support to Kenya Airways.Apply sales and marketing techniques to generate customer loyalty.Negotiate rates and conditions to secure profitable business flows.Gather and disseminate market intelligence to assure KQ's competitive position.Organize promotional activities with the appropriate organization for incremental business and ensure timely distribution of all promotional literature.Attend industry-related shows/seminars/exhibitions to ensure Kenya Airways retains ahigh profile with Travel Agents.Review and maintain Quality Management Systems (QMS) standards with particular emphasis on Travel Agents' queries.Build and maintain good relationships with colleagues other Airline partners to leverage the strength of the Partnerships/Codeshares.Submit reports on agent performance and market intelligence.Use of commercial tools to optimize on Quality and quantity of deliverables.Provide contract support and expertise to contracted agents to maximize revenue.Create and maintain customer and agent databases for future targeted campaigns/recognition and proper sales segmentation on offer propositions.Process, Maintain and build commercial information on non-IATA agent sign up, COMM-flexand Waiver Management.Grow customer database and communicate with agents, corporates & direct customers to maximize business flows.Coordinate Msafiri Connect & NDC top up, addressing errors and challenges customers experience on Msafiri connect& NDC portal.Support Kenya Airways at travel exhibitions, trade shows and events.Assist in investigation, dispute management and collection of ADM / ACM queries.Enroll and support non-IATAs those buying direct and indirect.Provide support to Travel Trade & Niche segments.Participate on Key commercial projects to support in change management.Deliver on 2 commercial projects per year.Perform any other duties that shall be assigned from time to time.

    REQUIRED SKILLS

    Market research, intelligence, Brand management, Leadership skills, Marketing

    REQUIRED EDUCATION

    Bachelor's degree

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