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Tonny Mburu

Tonny Mburu

Customer Service Expert

Services provided: Creative Writing Services , Customer Support Representatives , Spreadsheet Experts , Support - Data Entry Specialists , Social Media Managers , Private English Tutors , English Lessons For Adults , English Lessons For Beginners , Bookkeeping & Finance , Car Drivers , Typists , Administrative & Secretarial , Personal / Virtual Assistance , Canvas , Luxury Chauffeurs , Conversational English Lessons , Admin - Data Entry & Transcription Services , Data Miners , Admin - Social Media Managers , Virtual Assistants , Content Writers , Content Writing , Creative Writing , Personal Drivers , Admin - Project Managers , Administrative Assistants , Microsoft Excel Experts , Admin - Community Management , Swahili Lessons , Transcriptionists , Creative Writers , Social Media Management Services , Support - Virtual Assistant Services , English Tutors , SEO Services , Customer Service Representatives , Admin - Editors , Personal drivers - Driver , Microsoft Word Experts , Spreadsheets & Data Manipulation , Business English Lessons , Virtual Assistance , Intermediate English Lessons , Convert Files , Data Entry Services , Social Media Copy Services , File Conversion Services , Data Entry Specialists , Tour Guides , Advanced English Lessons , Personal Assistants , Limousine and Chauffeur Services , Admin - Bookkeepers , SEO Experts , SEO Writers , Executive Assistants , Transcription (Edited, Intelligent, Verbatim, Phonetic) , English Lessons For Kids , Word Processing & Typing , Content Writing & Editing , Data Entry

Nairobi, Nairobi Area
(0)
KSh1,000 / hour
Approximate rate

Social


About Tonny Mburu:

Possessing over six years of experience in the customer service sector, exceptional skills in conflict resolution, problem-solving, and effective communication are demonstrated. A proven track record of successfully managing challenging situations with empathy and professionalism ensures the satisfaction and loyalty of customers. The ability to multitask and attention to detail enables the maintenance of a positive demeanor while handling a high volume of customer support. Unwavering dedication to delivering exceptional customer service has earned countless accolades and recognition from clients and peers alike, cementing a position as a leader in the industry.

Experience

  1. MEDINA PALMS RESORT (Front Desk Agent) - 2015 TO 2022
  2. EMIRATES AIRLINES – (Travel Consultant) 2014 TO 2015
  3. WESTWOOD TRANSPORTERS – (Operations Assistant) 2013 TO 2014

Education

2012-2015:                                                KENYA UTALII COLLEGE

                                                                     Diploma in International Travel and Tourism (CONSULTANT-IATA)

2013-2014:                                                RAILWAY TRAINING INSTITUTE

                                                                     Diploma in Travel, Tourism, and Hospitality Management.

2011 - 2011                                               INSTITUTE OF ADVANCED TECHNOLOGY

                                                                     International Computer Driving License                                                        

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