Best professionals offering customer service services in Nairobi

Get free quotes from professionals.

Betilla Kerubo
KSh 1,500 per hour

Betilla Kerubo

Customer Care Representative

Customer Service / Support

I am a dedicated, organized, and methodical individual. I have good interpersonal skills, am an excellent team worker, and am keen and very willing to ...

Nairobi, Nairobi Area
Customer service + 1
alice akinyi
USD$ 100 per hour

alice akinyi

customer service /virtual assistant

Customer Service / Support

I am a Kenyan citizen with open mind to learn new skills and develop my career. I love work challenges that can make me grow my career. I am self moti ...

Nairobi, Nairobi Area
Customer service + 1
Carol Ndirangu
USD$ 10 per hour

Carol Ndirangu

virtual assistant, customer service

Customer Service / Support

passionate about providing exceptional service and memorable experiences to my clients. I have been working in this role for over a year and a half, a ...

Nairobi, Nairobi Area
Customer service + 1
Beatrice Wambui
KSh 1,000 per hour

Beatrice Wambui

Customer Service/Administrative Assistant

Administrative

I have a bachelor of commerce degree in Business Administration and over 10 years of experience. I have worked in both service and retail industries. ...

Nairobi, Nairobi Area
Customer service + 4
WINNIE GATOTIA
USD$ 20 per hour

WINNIE GATOTIA

FULL TIME CHAT AGENT

Customer Service / Support

Am a full time chat support agent who is passionate about general customer service.

Nairobi, Nairobi Area
Customer service + 1
Collins Buhere
KSh 160 per hour

Collins Buhere

Driven by the desire to win!

Customer Service / Support

I am equipped with extensive client facing experience required a hands on experience with clients. Adaptability, · multi tasking, computer literacy, p ...

Nairobi, Nairobi Area
Customer service + 1
vitalice odera
KSh 500 per hour

vitalice odera

Accountant

Banking / Loans

An accountant with seasons of experience in retail banking with a consistent track record of  driving, delivering and achieving bank's sales targets. ...

Nairobi, Nairobi Area
Customer service + 4
rachel moseti
KSh 125 per hour

rachel moseti

CUSTOMER SERVICE DEVELOPER.

Sales

Am a self driven person,able to work in any circumstance.Key goal being able to attain my daily achievement.

Nairobi, Nairobi Area
Customer service + 2
Catherine Muthami
KSh 500 per hour

Catherine Muthami

Marketing/customer service/administration/CRM/S

Customer Service / Support

Am a freelancer with excellent communication skills, excellent interpersonal skills with good relationship skills being able to solve problem and help ...

Nairobi, Nairobi Area
Customer service + 4
Kelvin Macharia
KSh 1,350 per hour

Kelvin Macharia

Waiter/ Call Center Agent

Restaurants / Food Service

I have an immensely strong work experience that helps me in my customer service delivery. I have worked in the customer service industry for 5 years n ...

Nairobi, Nairobi Area
Customer service + 2
tynesha shangala
KSh 1,500 per hour

tynesha shangala

Customer Excellence Associate

Customer Service / Support

An accomplished Customer Service Professional with sound understanding and experience in call center operations, front office management, customer ser ...

Nairobi, Nairobi Area
Customer service + 3
Patriciah Kemboi
USD$ 20 per hour

Patriciah Kemboi

Customer Service and Community Management

Customer Service / Support

A customer oriented professional with · experience in customer relations, sales, · product promotion, social media · management and customer relations ...

Nairobi, Nairobi Area
Customer service + 1
mercy muthoni
KSh 20,000 per hour

mercy muthoni

Am a student

Accounting / Finance

Am a student in kiriri university of technology and science looking for a part time job 

Nairobi, Nairobi Area
Customer service + 1
Christine Muthoni
USD$ 10 per hour

Christine Muthoni

Admin, Customer support & Translator

Customer Service / Support

I’m an operations and customer service professional with a background in Business and Operations Research. I have experience in office administration, ...

Nairobi, Nairobi Area
Customer service + 3
Mbula Phil
KSh 1,200 per hour

Mbula Phil

Customer Service & Operations Coordinator

Administrative

I help customers solve their problems through phone calls, emails, and chat. I handle questions about products and services, find solutions, and make ...

Nairobi, Nairobi Area
Customer service + 3
Jill Adhiambo
KSh 2,000 per hour

Jill Adhiambo

Remote Administrative Professional.

Administrative

I help people get things done, whether it's crafting the perfect email, organizing a messy workflow, solving technical problems, or giving solid advic ...

Nairobi, Nairobi Area
Customer service + 4
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Customer service in Nairobi

Customer service in Kenya

Customer Service in Nairobi, Nairobi Area

Professional Requirements

To provide excellent customer service, professionals in Nairobi, Nairobi Area, should possess excellent communication skills, both written and verbal. They should be able to empathize with clients and provide solutions to their queries.

Recommended Accreditations and Certifications

Industry professionals in customer service should consider obtaining certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM). These certifications demonstrate a commitment to customer service excellence.

Tips for Choosing the Best Service Provider

Clients should look for customer service providers who are responsive, reliable, and have a good understanding of their needs. They should also check for reviews and testimonials from previous clients.

Questions to Ask Before Hiring

  • What experience do you have in customer service?
  • How do you handle difficult clients?
  • What is your approach to resolving customer complaints?
  • Can you provide references from previous clients?

Useful References

For more information on customer service, clients can refer to the Customer Service Institute of America or the International Customer Service Institute.

Average Prices

The average hourly fee for customer service in Nairobi, Nairobi Area, is between 500 and 1000 KES. However, this can vary depending on the provider and the level of expertise.

Requesting a Quote

To request a quote for customer service, clients can contact a provider directly and provide details about their needs. The provider will then respond with a quote based on their expertise and the level of service required.

Fees for Customer Service freelancers

The average daily fee for experienced freelancers is 2,500 KES.

The fee varies depending on the city in which the freelancer is located. For instance, the average daily fee for a customer service freelancer in Nairobi is 2,500 KES, while in Mombasa is 3,000 KES or in Kitale is 2,000 KES.

customer service service requests near Nairobi

  • Shop attendant full time

    1 month ago

    Direct apply
    beBee Professionals Thika Customer service Shop attendant Freelance

    Are you looking for a dynamic and engaging role as a shop attendant? We are seeking a dedicated individual to join our team on a full-time basis. As a shop attendant, you will be responsible for providing excellent customer service, assisting customers with their purchases, and m ...

  • Shop Attendance Service Available

    1 month ago

    Direct apply
    beBee Professionals Thika Customer service Shop attendance Freelance KSh20 - KSh50 (KES) per hour

    Hello, I am Tracy from Zimmerman Nairobi. I offer professional shop attendance services to ensure your store runs smoothly and efficiently. With my experience, I can help manage customer interactions, maintain inventory, and create a welcoming environment for shoppers. · My goal ...

  • Shop Attendant Needed

    2 months ago

    Direct apply
    beBee Professionals Thika Customer service Shop attendant Freelance KSh20 - KSh50 (KES) per hour

    Am here to request for a shop attendant job in Thika town. I am enthusiastic about providing excellent customer service and ensuring a pleasant shopping experience for all customers. My skills include effective communication, product knowledge, and a friendly demeanor that helps ...

customer service jobs near Nairobi

  • Customer Service Representative

    1 month ago

    M365Consult Nairobi

    We are seeking a motivated and tech-savvy Customer Service Representative to join our outreach team. This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe. · ...

  • Customer Service Officer

    1 month ago

    Biofarms Limited Nairobi

    Front Office Officer will ensure management of the front office, execution of the best Biofarms customer experience to our partners, suppliers, and farmers by providing support on all enquiries, and assist in general administrative functions. · Provide front office, and administr ...

  • Head of Customer Experience

    3 weeks ago

    Career Directions Limited (CDL) Nairobi

    +The Head of Customer Experience holds overall responsibility for defining and executing our customer experience vision and strategy. · +Bachelor's Degree in Business Administration, Marketing, Management, or a related discipline. · Master's Degree will be considered an advantage ...