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Sales Officer - Nairobi, Kenya - AAA Growers
Description
AAA Growers is one of the leading exporters of premium & prepared vegetables from Kenya and the largest commercial grower and exporter of chillies from Kenya.
We aim to provide quality products which redefine what innovative, healthy and delicious vegetables should be.Summary
As the Sales Officer1 you will play a key role in ensuring service delivery as well as develop strategies to increase customer purchases.
Your tasks and responsibilitiesInput all order received into the sales tracking system.
Daily confirmation of orders to all clients by sending pack plans across to different clients
Data inputting for Farm sites.
Liaise with clients on day to day adjustment on orders
Prepare/analyse sales reports trends to assist management in decision making,
Ensure that all orders are in the system to get an accurate packaging requirements report and ensure any change/promos are clearly communicated to the packaging team in time.
Optimize quality of service, business growth e.g. by anticipating about their orders and suggesting promotions.Develop strategies for more effective sales, both individually and as part of a team
Manage labor planning and allocations to ensure maximum efficiency as well as staff recruitment
Maintain optimum communication and relation with clients to ensure optimum customer satisfaction
Initiate and develop a strong relationship with customers
Determine customers' needs and collect customer feedback in relation to product orders0
Brief the head of local sales on any important matters arising from daily communication with clients
Assist Claims Team with any client issues and help in communicating shipment reception by clients.
Your profile
Diploma in marketing/sales/Administration
Experience in similar post and knowledge of fresh produce would be beneficial.
Experience in carrying our market research and developing analysis, papers, surveys and reports.
Availability to work Monday-Saturday.
Strong communication, presentation and sales skills. Must be an excellent telephone and face-toface communicator. Confident and enthusiastic communicator essential.
Able to demonstrate success and experience of managing accounts, achieving genuine sales development.
A natural forward planner who critically assesses own performance.
Mature, credible, and comfortable in dealing with company executives at all levels.
Keen for new experience, responsibility and accountability.
Able to get on with others and be a team-player. Motivates self and others to achieve team objectives
Must be skilled in using MS office, Outlook, Excel, Word, Internet and email.
Due to the nature of the business, must be able to work to tight deadlines and in a fast-paced environment