Best professionals offering customer service representative services in Ukunda

Service Overview

Customer Service Representative in Ukunda

The Customer Service Representative is a crucial role in any organization, responsible for providing exceptional support to customers through various communication channels.

To excel in this role, one needs to possess excellent communication skills, both verbal and written. They must be able to empathize with customers, understand their concerns, and provide solutions in a timely and professional manner.

Recommended accreditations and certifications for industry professionals include the Certified Customer Service Representative (CCSR) or the Certified Customer Experience Professional (CCEP) designation.

When choosing a Customer Service Representative, consider their experience, knowledge of the industry, and their ability to work effectively in a team. Ask them questions such as:

• What experience do you have in customer service, and how have you handled challenging situations?
• How do you stay up-to-date with industry trends and developments?
• Can you describe a time when you went above and beyond to resolve a customer issue?

For more information on customer service, refer to the International Customer Service Institute or the Customer Service Institute of America.

Prices for Customer Service Representatives in Ukunda

The average hourly fee for a Customer Service Representative in Ukunda is between 200.00 and 500.00 KES.

Prices vary depending on the location, with the average hourly fee for a Customer Service Representative in Nairobi being around 250.00 KES, while in Mombasa it is around 220.00 KES.

When requesting a quote for a Customer Service Representative, you can expect to pay an average of 225.00 KES per hour, depending on the provider's experience and qualifications.

The process of requesting a quote involves filling out a form with your requirements, and then receiving quotes from qualified providers. You can then review the quotes, compare prices and services, and choose the best provider for your needs.

Fees for Customer Service freelancers

The average hourly fee for the experienced freelancers is 300.00 KES.

The fee varies depending on the city in which the are located. For instance, the average hourly for a Customer Service in Nairobi is 350.00 KES while in Mombasa is 280.00 KES or in Ukunda is 250.00 KES.