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Mombasa
Dorothy Gesare

Dorothy Gesare

Customer service representative

Customer Service / Support

Mombasa

Social

Services offered

I have always dreamed of working in customer service. I see the customer service role as an opportunity to grow professionally. I am excited to learn and enhance my customer service skills. I am interested in making a real difference in customer lives.

 I am a dedicated and professional individual with extensive experience in education and customer engagement. Proven ability to manage client relations, solve problems efficiently, and adapt to changing environments. Committed to enhancing organizational reputation through impeccable
 


 

Customer service representative
Approximate rate: USD$ 3 per hour

Experience

Work Experience
• January 2021 – August 2023
• Giasobera SDA Mixed Secondary School, Kisii
• Collaborated with teachers, administration, and parents to facilitate student learning
• Encouraged creative thinking and addressed individual strengths and weaknesses
• Incorporated diverse teaching strategies for effective learning
• Fostered team collaboration through group projects
• Teacher of English and Literature
• May 2019 – August 2019
• Bishop Atundo Boys’ Kimaeti
• Teacher of English and Literature
• Assistant Form One Class Teacher
• Assistant G.A.C Teacher
• Ensured learners achieved their objectives
• Evaluated and revised lesson plans for student-centered learning
• Prepared weekly learner and classwork reports
 

Education

Academic Details
• 2016 – 2021
• KIBABII UNIVERSITY, Bungoma, Kenya
• Second Class Honors, Lower Division
• 2012 – 2015
• KERERI GIRLS HIGH SCHOOL, Kisii, Kenya
• K.C.S.E: 66 POINTS, B (PLAIN)
• 2003 – 2011
• MT. SINAI ACADEMY, Ogembo, Kenya
• K.C.P.E: 344 marks
 

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