Best professionals offering customer care representative services in Ruiru

Customer Care Representative Service

About the Service

The customer care representative service is a crucial aspect of any business, providing assistance and support to customers through various channels such as phone, email, and chat.

Professional Requirements

To perform this service effectively, professionals must possess excellent communication skills, both written and verbal, as well as the ability to empathize with customers and resolve issues promptly.

Recommended Accreditations and Certifications

Industry professionals may consider obtaining certifications such as customer service or call center management to enhance their skills and knowledge.

Tips for Choosing the Best Service Provider

When selecting a customer care representative, consider their experience, language proficiency, and ability to work under pressure.

Questions to Ask Before Hiring

• What is your experience in customer care?
• Can you provide examples of successful issue resolution?
• How do you handle stressful situations?

References

For more information on customer care representative services, refer to industry publications and websites that provide best practices and guidelines.

Average Prices

The average daily fee for a customer care representative in Ruiru, Kenya is KES 500. In Nairobi, the average daily fee is KES 600, while in Mombasa, it is KES 450. In Kisumu, the average daily fee is KES 550.

Requesting a Quote

To request a quote for this service, simply provide your requirements and specifications to the service provider, who will then provide a detailed quote based on your needs.

Fees for Customer Care Representative freelancers

The average daily fee for the experienced freelancers is KES 500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Care Representative in Nairobi is KES 600 while in Mombasa is KES 450 or in Kisumu is KES 550.