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Noah Mogire

Noah Mogire

Data Analyst/ Systems Support

Services provided: SQL Developers , Data Science & Analytics , Customer Support Representatives , C# , IT Support , Front End Designers , JavaScript Designers , HTML5 Developers , PHP , Back-End development , Data Entry

Technology / Internet

Nairobi, Nairobi Area
(0)
$20 / hour
Approximate rate

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About Noah Mogire:

I am an astute problem-solver capable
of prioritizing and managing complex projects with proficiency. I’ve developed a skill set
directly relevant to system administration, software engineering, database administration, and
configuration management, and am also good at numbers. Overall, I have consistently
demonstrated critical thinking, creative thinking, and problem-solving abilities in every aspect of
my engagement to work and everywhere I step.

Experience

2020 TO PRESENT CUSTOMER CARE REPRESENTATIVE M-KOPA SOLAR 

 • Receiving inbound calls of 130 customers per day in troubleshooting M-kopa devices. 

• Providing customer satisfaction through the various M-kopa products and services for100+ customers a day. • Giving customers information on M-kopa’sproducts.

• Resolving payment exemptions of over 1000+ per day

 • Creating Payment Statements 

• Enabled the success of Team Members by supporting them in accessing, understanding, and utilizing data 

2020 (APRIL-SEPTEMBER) ATTATCHMENT THE NATIONAL TREASURY ACCOMPLISHMENTS

 • General computer maintenance of over 500 computers

 • Navigated new data domains quickly, understood the underlying business problems and manipulated and analyzed data, and worked with advanced SQL patterns. 

• Created, Customized, Installed and Implemented application for The Asset Management(Snipe-IT) which covered over 1000 assets. 

 • Build models to identify trends, forecast performance, and identify improvements to company strategy, products, and operations 

• Ensured consistency, accuracy, and overall integrity of business metrics 

• Spearheaded Installation of Software and applications all over the organization for over 500 users. 

• Data Analysis. Created data visualizations and dashboards that aid discovery, using a variety of platforms. Presented findings and made proactive recommendations based on data. 

• Identified and coordinated data infrastructure improvements with the software team

Education

AFRICA NAZARENE UNIVERSITY

 Graduated with a Second Class Honors IN Bachelor’s degree in Business and Information Technology and was a distinguished member of university’s IT Society 

• Relevant Coursework: Software Engineering, Financial Accounting and Reporting, 

• Software Development and Programing, Data Science and Business Management

 • Learnt programming languages such as Python, Java, C# and also database queries such as SQL and PHP • Computer Science, Math, Statistics, or Economics

PRE-UNIVERSITY PROGRAM -AFRICA NAZARENE UNIVERSITY 

Sharpening skills in Mathematics, Communication Skills andBusiness Management.

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