Best professionals offering customer care representative services in Thika

Customer Care Representative Service in Thika, Nairobi Area

Professional Requirements

To perform the customer care representative service in Thika, Nairobi Area, you need to have good communication skills, both written and verbal, and be able to work well in a team. You should also be able to handle customer complaints and provide solutions to their problems.

Recommended Accreditations and Certifications

Recommended accreditations and certifications for customer care professionals include customer service certifications, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM). Additionally, having a degree in business, marketing, or a related field can be beneficial.

Tips for Choosing the Best Service Provider

When choosing a customer care representative, consider their experience, communication skills, and ability to handle customer complaints. Also, check their certifications and accreditations to ensure they are qualified to provide the service.

Questions to Ask Professionals Before Hiring

• What experience do you have in customer care?
• How would you handle a difficult customer?
• What certifications and accreditations do you have?

Useful References

For more information on customer care, you can refer to the International Customer Service Institute (ICSI) or the Customer Service Institute of America (CSIA).

Average Prices for the Service in Thika, Nairobi Area

The average daily fee for a customer care representative in Thika, Nairobi Area is KES 2,000. However, the fee can vary depending on the location and the experience of the representative. For instance, in Nairobi, the average daily fee is KES 2,500, while in Mombasa, it is KES 2,000. In Kisumu, the average daily fee is KES 1,800.

How to Request a Quote for the Service

When requesting a quote for the customer care representative service, you should provide information about your business, including your needs and requirements. The service provider will then provide you with a quote based on your needs and their experience.

Fees for Customer Care Representative freelancers

The average daily fee for experienced freelancers is KES 2,000.

The fee varies depending on the city in which the freelancer is located. For instance, the average daily fee for a customer care representative in Nairobi is KES 2,500, while in Mombasa is KES 2,000 or in Kisumu is KES 1,800.