Best professionals offering customer care representative services in Westlands

Customer Care Representative in Westlands, Nairobi Area

Professional Requirements

To perform this service, you need to have excellent communication skills, both written and verbal. You should also have the ability to multitask, handle multiple customer inquiries simultaneously, and provide accurate and timely responses to customer queries.

Recommended Accreditations and Certifications

While not mandatory, having a certification in customer service or a related field can be beneficial in demonstrating your expertise. Additionally, having experience in a customer-facing role can also be an advantage.

Tips for Choosing the Best Service Provider

When selecting a customer care representative, consider their experience, communication skills, and ability to handle multiple customer inquiries. Also, ensure that they are familiar with your industry and have a good understanding of your products or services.

Questions to Ask Professionals

• What experience do you have in customer-facing roles?
• How would you handle a difficult customer inquiry?
• Can you provide examples of successful customer service experiences?
• How do you stay up-to-date with industry trends and developments?

Useful References

For more information on customer service, you can refer to the International Customer Service Institute or the Customer Service Institute of America.

Average Prices for the Service in Westlands, Nairobi Area

The average hourly fee for a customer care representative in Westlands, Nairobi Area is between 500.00 and 1000.00 KES.

Requesting a Quote

When requesting a quote for this service, please provide details about your project, including the scope of work, expected outcome, and any specific requirements. This will enable the service provider to provide an accurate quote for their services.

Fees for Customer Care Representative freelancers

The average daily fee for the experienced freelancers is 1,500.00 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Care Representative in Nairobi is 2,000.00 KES while in Mombasa is 1,800.00 KES or in Kitale is 1,600.00 KES.