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Laurine Ochieng

Laurine Ochieng

Customer care agent

Services provided: General Marketing , Call Centers / Telemarketing , Admin - Data Entry & Transcription Services , Proofreading/Editing

Customer Service / Support

Nairobi, Nairobi Area
(0)
KSh350 / hour
Approximate rate

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About Laurine Ochieng:

My name is Laurine Ochieng,I am 26 years old lady. I studied at Cooperative University and graduated with a diploma in Public Relations and Advertising. I have more than four years experience working as a call centre agent and I'm well conversant with data entry work. I am very passionate about cooking. 

Experience

WORK EXPERIENCE 

AUGUST2019-SEPTEMBER 2020

Customer Care Representative - Kenyatta National Hospital.

FEBRUARY 2021-APRIL 2022

Traderoots Limited- Sales/ Customer Care Representative.

Currently working at Baobox as a hostess.

SKILLS GAINED 

  • Excellent communication and interpersonal skills.
  •  Strong problem-solving abilities.
  • Customer-focused and empathetic.
  • Sales and negotiation skills.
  • Time management and multitasking.
  • Proficiency in relevant data storage and analysis software.
  • Strong verbal, written, and statistical skills.
  • Ability to relate to different      customers at different levels.
  • Ability to work under minimal supervision.
  • Ability to multi task.
  • Good listening skills.

Education

EDUCATION BACKGROUND 

  • 2018– 2019 Cooperative University of Kenya
  • 2013 – 2016   Ndigwa Secondary 
  • 2004– 2011  Oxic primary school

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