Services offered
My name is Laurine Ochieng,I am 26 years old lady. I studied at Cooperative University and graduated with a diploma in Public Relations and Advertising. I have more than four years experience working as a call centre agent and I'm well conversant with data entry work. I am very passionate about cooking.
Experience
WORK EXPERIENCE
AUGUST2019-SEPTEMBER 2020
Customer Care Representative - Kenyatta National Hospital.
FEBRUARY 2021-APRIL 2022
Traderoots Limited- Sales/ Customer Care Representative.
Currently working at Baobox as a hostess.
SKILLS GAINED
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Customer-focused and empathetic.
- Sales and negotiation skills.
- Time management and multitasking.
- Proficiency in relevant data storage and analysis software.
- Strong verbal, written, and statistical skills.
- Ability to relate to different customers at different levels.
- Ability to work under minimal supervision.
- Ability to multi task.
- Good listening skills.
Education
EDUCATION BACKGROUND
- 2018– 2019 Cooperative University of Kenya
- 2013 – 2016 Ndigwa Secondary
- 2004– 2011 Oxic primary school
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