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Laurine Tawa

Laurine Tawa

Customer Service & relationship management

Administrative

Nairobi, Nairobi Area

Social


About Laurine Tawa:

Dynamic and results-driven client services professional with expertise in operational efficiency, customer engagement, and email deliverability. Proven ability to optimize processes, enhance client satisfaction, and drive business growth. Passionate about leveraging analytical and problem-solving skills to ensure seamless client experiences.

Experience

Laurine Umaazi Tawa is an experienced professional with a strong background in client service, sales, and operational management. She currently works as a Sales Executive at Digital Solutions, where she engages potential clients, manages sales pipelines, and delivers tailored tech solutions. Previously, she served as a Skin Consultant at Bandari Beauty, handling customer inquiries, providing personalized skincare advice, and maintaining a high customer satisfaction rate. Laurine has also worked as a Brand Ambassador for various companies, enhancing brand visibility and customer engagement through targeted marketing campaigns. Her experience extends to administrative roles, including an Attaché position at the Kenya Maritime Authority, where she supported research and data management activities.

Education

Laurine Umaazi Tawa holds a Bachelor of Science in Business Innovation and Technology Management from Jomo Kenyatta University of Agriculture and Technology (JKUAT), completed in 2022. This academic background has provided her with a solid foundation in business strategy, innovation, and technology management, equipping her with the skills to excel in operations, client service, and strategic planning roles.

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