Best professionals offering Customer Service & Account Management services in Nairobi
Get free quotes from professionals.

Agnes Kimaru
Customer Service personnel
Marketing / Advertising / Public Relations
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situat ...

mercy muthoni
Am a student
Accounting / Finance
Am a student in kiriri university of technology and science looking for a part time job

Brian Gichuhi
Economist
Customer Service / Support
My name is Gichuhi Brian Njoroge, I am 26 years old Kenyan citizen residing in Nairobi Kenya. I hold a degree in bachelor of arts in Economics from Un ...

Carol Ndirangu
virtual assistant, customer service
Customer Service / Support
passionate about providing exceptional service and memorable experiences to my clients. I have been working in this role for over a year and a half, a ...

Benjamin Ngao
Operation manager| Freelance transcriber| VA
Administrative
I am an operations management graduate from the University of Nairobi who is passionate about quality management, project planning and management, fac ...

Karimi Kimathi
CUSTOMER SERVICE
Customer Service / Support
A an experienced customer service provider

Otieno Rachel
Project Manager
Marketing / Advertising / Public Relations
I am an industrious, result-driven hardworking lady who has experience working in lard and small teams to ensure delivery of excellent results.

Betilla Kerubo
Customer Care Representative
Customer Service / Support
I am a dedicated, organized, and methodical individual. I have good interpersonal skills, am an excellent team worker, and am keen and very willing to ...

jonathan nyangweso
Business Development Manager
Sales
Results-driven Business Development Manager with a proven track record of driving revenue growth and cultivating strategic partnerships. Possessing a ...

Catherine Muthami
Marketing/customer service/administration/CRM/S
Customer Service / Support
Am a freelancer with excellent communication skills, excellent interpersonal skills with good relationship skills being able to solve problem and help ...
Customer Service & Account Management
Description
In Nairobi, Nairobi Area, Customer Service & Account Management is a crucial service that requires professionals to handle customer inquiries, resolve issues, and maintain accurate records. To excel in this role, one needs excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment.
Requirements
To become a successful Customer Service & Account Management professional, one should possess a degree in Business Administration, Marketing, or a related field. Industry certifications like CRM or customer service training can also be beneficial.
Accreditation and Certification
Recommended certifications for Customer Service & Account Management professionals include:
- CRM certification
- Customer Service training
Tips for Choosing the Best Service Provider
When selecting a Customer Service & Account Management provider, consider their:
- Experience in the industry
- Customer satisfaction ratings
- Ability to adapt to your business needs
Questions to Ask Professionals
- What is your experience in Customer Service & Account Management?
- How do you handle customer complaints?
- Can you provide examples of successful account management projects?
Useful References
For more information on Customer Service & Account Management, refer to:
- Industry reports and studies
- Customer service blogs and forums
Average Prices
The average daily fee for a Customer Service & Account Management professional in Nairobi, Nairobi Area, is KES 5,000. However, prices may vary depending on the city. For instance, in Nairobi, the average daily fee is KES 5,500, while in Mombasa, it's KES 4,500. In Kisumu, the average daily fee is KES 4,000.
Requesting a Quote
To request a quote for Customer Service & Account Management services, follow these steps:
- Search for qualified professionals on a platform
- Review their profiles and portfolios
- Submit a request for a quote with your project requirements
The platform will then connect you with suitable professionals who will provide you with a quote based on your project needs.
Fees for Customer Service & Account Management freelancers
The average daily fee for the experienced freelancers is KES 5,000.
The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service & Account Management in Nairobi is KES 5,500 while in Mombasa is KES 4,500 or in Kisumu is KES 4,000.
Customer Service & Account Management jobs near Nairobi
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Accounting Professional
7 hours ago
Emerge Egress Consulting NairobiCompany Overview · Emerge Egress Consulting is a leading consulting firm providing HR Management and Training Services. Our team is committed to delivering exceptional results for our clients. We are seeking a highly skilled Accounts Assistant to join our team. · Key Responsibili ...
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Financial Operations Coordinator
5 days ago
Orchid HR NAIROBIJob Description · We are seeking a detail-oriented and results-driven Accounts Receivable professional to join our team at Orchid HR. · About the Role: · Manage the accounts receivable process, including invoicing, collections, and reconciliations. · Ensure timely and accurate po ...
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Regional Manager
4 days ago
Citywalk limited nairobiAbout Citywalk Limited · Citywalk Limited is a dynamic retail and leisure company that aims to provide an exceptional shopping experience to its customers. · We are looking for an experienced Regional Manager to lead our branch operations and drive sales growth. · Job Summary · T ...