Best professionals offering Customer Service & Account Management services in Nairobi

Get free quotes from professionals.

Agnes Kimaru
KSh500 hour

Agnes Kimaru

Customer Service personnel

Marketing / Advertising / Public Relations

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situat ...

Nairobi, Nairobi Area
Customer Service & Account Management + 1
mercy muthoni
KSh20,000 hour

mercy muthoni

Am a student

Accounting / Finance

Am a student in kiriri university of technology and science looking for a part time job 

Nairobi, Nairobi Area
Customer Service & Account Management
Brian Gichuhi
KSh200 hour

Brian Gichuhi

Economist

Customer Service / Support

My name is Gichuhi Brian Njoroge, I am 26 years old Kenyan citizen residing in Nairobi Kenya. I hold a degree in bachelor of arts in Economics from Un ...

Nairobi, Nairobi Area
Customer Service & Account Management + 5
Carol Ndirangu
$10 hour

Carol Ndirangu

virtual assistant, customer service

Customer Service / Support

passionate about providing exceptional service and memorable experiences to my clients. I have been working in this role for over a year and a half, a ...

Nairobi, Nairobi Area
Customer Service & Account Management + 1
Benjamin Ngao
KSh1,000 hour

Benjamin Ngao

Operation manager| Freelance transcriber| VA

Administrative

I am an operations management graduate from the University of Nairobi who is passionate about quality management, project planning and management, fac ...

Nairobi, Nairobi Area
Customer Service & Account Management + 2
Karimi Kimathi
KSh750 hour

Karimi Kimathi

CUSTOMER SERVICE

Customer Service / Support

A an experienced customer service provider

Nairobi, Nairobi Area
Customer Service & Account Management
Otieno Rachel
KSh1,000 hour

Otieno Rachel

Project Manager

Marketing / Advertising / Public Relations

I am an industrious, result-driven hardworking lady who has experience working in lard and small teams to ensure delivery of excellent results. 

Nairobi, Nairobi Area
Customer Service & Account Management + 3
Betilla  Kerubo
KSh1,500 hour

Betilla Kerubo

Customer Care Representative

Customer Service / Support

I am a dedicated, organized, and methodical individual. I have good interpersonal skills, am an excellent team worker, and am keen and very willing to ...

Nairobi, Nairobi Area
Customer Service & Account Management
jonathan nyangweso
KSh2,000 hour

jonathan nyangweso

Business Development Manager

Sales

Results-driven Business Development Manager with a proven track record of driving revenue growth and cultivating strategic partnerships. Possessing a ...

Nairobi, Nairobi Area
Customer Service & Account Management + 6
Catherine Muthami
KSh500 hour

Catherine Muthami

Marketing/customer service/administration/CRM/S

Customer Service / Support

Am a freelancer with excellent communication skills, excellent interpersonal skills with good relationship skills being able to solve problem and help ...

Nairobi, Nairobi Area
Customer Service & Account Management + 4
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Customer Service & Account Management in Nairobi

Customer Service & Account Management

Description

In Nairobi, Nairobi Area, Customer Service & Account Management is a crucial service that requires professionals to handle customer inquiries, resolve issues, and maintain accurate records. To excel in this role, one needs excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment.

Requirements

To become a successful Customer Service & Account Management professional, one should possess a degree in Business Administration, Marketing, or a related field. Industry certifications like CRM or customer service training can also be beneficial.

Accreditation and Certification

Recommended certifications for Customer Service & Account Management professionals include:

  • CRM certification
  • Customer Service training

Tips for Choosing the Best Service Provider

When selecting a Customer Service & Account Management provider, consider their:

  • Experience in the industry
  • Customer satisfaction ratings
  • Ability to adapt to your business needs

Questions to Ask Professionals

  • What is your experience in Customer Service & Account Management?
  • How do you handle customer complaints?
  • Can you provide examples of successful account management projects?

Useful References

For more information on Customer Service & Account Management, refer to:

  • Industry reports and studies
  • Customer service blogs and forums

Average Prices

The average daily fee for a Customer Service & Account Management professional in Nairobi, Nairobi Area, is KES 5,000. However, prices may vary depending on the city. For instance, in Nairobi, the average daily fee is KES 5,500, while in Mombasa, it's KES 4,500. In Kisumu, the average daily fee is KES 4,000.

Requesting a Quote

To request a quote for Customer Service & Account Management services, follow these steps:

  1. Search for qualified professionals on a platform
  2. Review their profiles and portfolios
  3. Submit a request for a quote with your project requirements

The platform will then connect you with suitable professionals who will provide you with a quote based on your project needs.

Fees for Customer Service & Account Management freelancers

The average daily fee for the experienced freelancers is KES 5,000.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service & Account Management in Nairobi is KES 5,500 while in Mombasa is KES 4,500 or in Kisumu is KES 4,000.


Customer Service & Account Management jobs near Nairobi


  • Emerge Egress Consulting Nairobi

    Company Overview · Emerge Egress Consulting is a leading consulting firm providing HR Management and Training Services. Our team is committed to delivering exceptional results for our clients. We are seeking a highly skilled Accounts Assistant to join our team. · Key Responsibili ...


  • Orchid HR NAIROBI

    Job Description · We are seeking a detail-oriented and results-driven Accounts Receivable professional to join our team at Orchid HR. · About the Role: · Manage the accounts receivable process, including invoicing, collections, and reconciliations. · Ensure timely and accurate po ...


  • Citywalk limited nairobi

    About Citywalk Limited · Citywalk Limited is a dynamic retail and leisure company that aims to provide an exceptional shopping experience to its customers. · We are looking for an experienced Regional Manager to lead our branch operations and drive sales growth. · Job Summary · T ...