martinna maree

Collaborative Key Accounts Manager and Customer Service professional with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals. Has adept experience in retaining key accounts and enhancing profit channels, growing professional networks, influencing decision-makers, and successfully devising strategies that can work for the company. Holds a Diploma in Project Management, Diploma in Sales Management, and a Bachelor’s Degree in Psych

With over three years of experience in key account management, customer service, and sales and marketing, I have honed my skills in building relationships, negotiating contracts, and driving business growth. My results-oriented and detail-oriented approach, combined with strong analytical and technical aptitude, has contributed to my success in these areas.

Currently, as a Key Account Manager at VEEW Distributors Ltd., I have made significant improvements in account management by proactively addressing potential competitive threats. Through consultative selling and highlighting attractive business opportunities, I have successfully secured high-value accounts, expanding our market share. By engaging key stakeholders, understanding customer needs, and developing strategic action plans, I consistently meet their requirements. Delivering persuasive presentations to showcase our products and services, I have established and maintained robust client relationships, contributing to overall business growth.

Previously, as an Assistant Project Manager at Yellowmoon Marketing, I supported senior managers in completing projects within tight budgets and schedules. My responsibilities included maintaining control over project budgets and timelines, leading team meetings, and identifying and resolving risks to ensure smooth operations. I diligently tracked project metrics, collected data, and maintained comprehensive project documentation. Additionally, I mentored staff, fostering their growth and exceeding customer expectations.

In my role as a Sales Executive at Kings Mabati Company Limited, I excelled at researching sales opportunities, surpassing sales goals, and nurturing new customer relationships. Through careful analysis of sales data and team performance, I developed realistic sales goals and implemented effective strategies to boost revenue. I forged positive relationships with vendors, adjusted pricing based on market trends and customer feedback, and executed the complete sales cycle, ensuring customer satisfaction through well-designed account management plans.

At Keyara Organics, as a Sales Manager, I successfully maintained existing customer relationships while establishing new ones. I resolved customer issues promptly and implemented proactive management strategies to grow sales and profitability. By closely monitoring customer buying trends, market conditions, and competitor actions, I adjusted strategies to achieve sales goals. Additionally, I developed and implemented key account strategies, maximizing revenue contribution and return on investment.

In summary, my diverse professional experience has equipped me with a comprehensive skill set in key account management, customer service, and sales and marketing. I am adaptable, driven, and consistently exceed goals. 

I have pursued a comprehensive educational journey that has equipped me with valuable knowledge and skills to excel in my professional career. Currently, I am enrolled in a Diploma in Project Management at the University of Wisconsin, which has provided me with in-depth understanding and expertise in managing and overseeing projects from initiation to completion. Through this program, I have gained insights into project planning, budgeting, risk assessment, and effective team management.

Additionally, I am also pursuing a Diploma in Sales Management through Saylor Academy. This program has broadened my understanding of sales strategies, customer relationship management, and effective sales techniques. With this diploma, I have developed the ability to analyze sales data, set realistic sales goals, and implement successful sales campaigns. It has also enhanced my skills in building and maintaining positive relationships with clients and vendors.

In terms of my formal education, I hold a Bachelor's degree in Psychology from Kenyatta University. This academic pursuit has provided me with a strong foundation in human behavior, communication, and critical thinking. My studies in psychology have honed my interpersonal skills, enabling me to effectively understand and connect with customers, colleagues, and stakeholders. This knowledge has been instrumental in my roles as a key accounts manager and sales professional, as it has allowed me to better comprehend customer needs, anticipate their preferences, and provide tailored solutions.

In summary, my educational experience encompasses a Diploma in Project Management, a Diploma in Sales Management, and a Bachelor's degree in Psychology. These academic achievements have provided me with a diverse set of skills and knowledge that contribute to my success as a collaborative key accounts manager and customer service professional. I am able to leverage my expertise in project management, sales strategies, and understanding of human behavior to develop and maintain strong client relationships, exceed sales goals, and drive business growth.