Best professionals offering customer care representative services in Embakasi

Customer Care Representative

Overview

A Customer Care Representative is a vital role in any organization, responsible for providing top-notch customer service to clients. The primary goal is to ensure customer satisfaction by addressing their queries, concerns, and feedback.

Professional Requirements

To excel in this role, one must possess excellent communication and interpersonal skills. The ideal candidate should be patient, empathetic, and able to work in a fast-paced environment.

Recommended Accreditations and Certifications

While not mandatory, having a certification in customer service or a related field can be beneficial. This demonstrates a commitment to ongoing learning and professional development.

Tips for Choosing the Best Service Provider

When selecting a Customer Care Representative, look for individuals with experience in the industry or a similar field. Ensure they possess excellent communication skills and are able to work effectively in a team.

Questions to Ask Professionals Before Hiring

• What experience do you have in customer service?
• How would you handle a difficult customer?
• Can you provide examples of successful customer service experiences?

Useful References

For further information on customer care, refer to the following resources:

• Customer Service Institute
• International Customer Service Institute

Average Prices for Customer Care Services in Embakasi, Nairobi Area

The average hourly fee for a Customer Care Representative in Embakasi, Nairobi Area is between 50.00 and 100.00 KES.

Requesting a Quote

When requesting a quote for customer care services, provide detailed information about the scope of work, required skills, and expected outcomes. This will enable the service provider to provide an accurate quote and ensure a smooth working relationship.

Fees for Customer Care Representative freelancers

The average daily fee for the experienced freelancers is 80.00 KES.

The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Customer Care Representative in Nairobi is 100.00 KES while in Mombasa is 80.00 KES or in Kisumu is 70.00 KES.