Jobs
>
Nairobi

    Contact Centre Sales Agent at - Nairobi, Kenya - Corporate Staffing

    Corporate Staffing
    Corporate Staffing Nairobi, Kenya

    3 days ago

    Default job background
    Full time
    Description
    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries

    Key Responsibilities

    Meeting or exceeding your sales goals by successfully pitching the company products to customers
    Helping customers to retrieve the necessary documents to meet the criteria for financing

    Promote the company financing benefits, explain why our short term loans can assist their business and negotiate the terms of the loan when needed.

    Guide users through registration on the company app, application, and KYC process.

    Answer questions regarding the Company, explain technical app features and its benefits to the user, and offer the best customer support.

    Ensure the user experience is positive throughout the life cycle, even if the outcome is unsuccessful.
    Promptly identify and resolve problems directly impacting the client. Be able to troubleshoot basic inquiries of the company app.
    Understand and strive to meet or exceed Trade Desk metrics while providing excellent, consistent customer service.

    Achieve daily, weekly, monthly, and yearly KPI's and liaise with the Trade Desk Manager to ensure a seamless service to clients and users.

    Timely reporting to Trade Desk Manager, regarding client engagements, customer feedback, applications, etc. Achieve agreed-upon Performance Metrics /KPI's within the stipulated schedule.
    Engage Customers on repayments & Collections obligations.
    Adjust the script provided to better meet the needs and interests of specific individuals within the potential customers.
    Provide support to other departments when/if needed.

    Respond to client and user queries via WhatsApp, email and phone and assist in resolving any issues that may arise with app usage.

    Also respond to queries regarding financing, applications to financing, and deal finalization.

    Key Knowledge and Experience

    Bachelor's degree/Diploma in business administration, Marketing, or a related field
    Proven work experience as a contact center Sales Agent (Over 3 years)
    Familiarity with Zoho CRM practices along with ability to build productive business professional relationships
    Experience working in the agri sector or a financial institution will be an added advantage
    Highly motivated and target driven with a proven track record in sales
    Excellent selling, negotiation and communication skills
    Convincing, assertive and yet customer service oriented
    Persistent, detail oriented and accurate
    Hard working
    Can work both independently and collaboratively
    Competitive and wants to be successful
    Able to effectively manage their time

  • Ngao Credit Limited

    Sales Agent at

    1 week ago

    Ngao Credit Limited Nairobi, Kenya Full time

    Ngao Credit Limited, a non-deposit taking Micro-Finance Institution (MFI), was incorporated as a Private Limited Company under the Companies Act (Cap 486) of the Laws of Kenya, on March 20, 2008 and commenced operations on July 1, 2009. · Role · This is a full-time on-site role f ...

  • Flexi-Personnel

    Sales Agent at

    4 days ago

    Flexi-Personnel Nairobi, Kenya Full time

    Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consu ...

  • G4S Kenya Ltd

    Sales Agents

    3 days ago

    G4S Kenya Ltd Nairobi, Kenya Full time

    ABOUT THE COMPANY · G4S is a leading global integrated security company, specializing in the provision of security products and solutions. · JOB SUMMARY · G4S is seeking a cheerful, dynamic and motivated Sales Agent to join our team. You will be responsible for promoting and sell ...

  • Mwananchi Credit Ltd

    Sales Agent at

    1 week ago

    Mwananchi Credit Ltd Nairobi, Kenya Full time

    Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed ...

  • Jamii Telecommunications

    Direct Sales Agent

    6 days ago

    Jamii Telecommunications Nairobi, Kenya Full time

    Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the "FAIBA" brand. · DIRECT SALES AGENT ROLE · We are looking to hire Direct Sales Agents to promote our products and services, ident ...

  • Tatu City Limited

    Direct Sales Agent at

    3 days ago

    Tatu City Limited Nairobi, Kenya Full time

    Tatu is a project of Rendeavour, Africa's largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour's vision goes beyond alleviating what is a ...

  • Mwananchi Credit Ltd

    Trainee Sales Agents at

    6 days ago

    Mwananchi Credit Ltd Nairobi, Kenya Full time

    Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed ...

  • Poa Internet

    Field Sales Agent

    6 days ago

    Poa Internet Nairobi, Kenya Full time

    We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people ...

  • HCS Affiliates Group

    Retail Sales Agent at

    8 hours ago

    HCS Affiliates Group Nairobi, Kenya Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. · SUMMARY · Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Sales Executives,who will be ...

  • Mwananchi Credit Limited

    Trainee Sales Agents

    8 hours ago

    Mwananchi Credit Limited Nairobi, Kenya Full time

    JOB SUMMARY · QualificationsKCSE Certificate.Diploma or certificate in sales related course.Previous experience from a financial institution offering Check-Off Loans is an added advantage · RESPONSIBILITIES · RemunerationAttractive comissionsCompetitive incentives and bonusesReta ...

  • Poa Internet

    Field Sales Agent

    6 days ago

    Poa Internet Nairobi, Kenya Full time

    We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people ...

  • Kenya Red Cross Society

    Freelance Sales Agent at

    8 hours ago

    Kenya Red Cross Society Nairobi, Kenya Full time

    Kenya Red Cross is one of the many International Red Cross and Red Crescent Movement societies around the world. The Kenya organisation was established in 1965, The Kenya Red Cross supports and runs a number of projects whilst raising awareness to the Kenyan public about the curr ...

  • Avanzar Solution

    Logbook Loans Sales Agents

    1 week ago

    Avanzar Solution Nairobi, Kenya Full time

    Avanzar Solutions Limited (ASL) or Avanzar Solutions, is a for-profit non-deposit taking micro-credit company that provides small business owners and entrepreneurs access to capital. · Summary · This is a full-time hybrid role for a Logbook Loans Sales Agent, with some flexibilit ...

  • Staffrite

    Real Estate Sales Agents Job

    4 days ago

    Staffrite Nairobi Area, Kenya Full time

    Our client is in real estate business. They are looking for experienced professionals with good interpersonal skills, highly organized and can drive property sales. To succeed in this role, you ought to be passionate, and have deep understanding of commercial real estate industry ...

  • Look-Up Tv

    TV Advertising Freelance Commission Sales Agents at

    5 days ago

    Look-Up Tv Nairobi, Kenya Full time

    We are redefining good TV, positively impacting families and changing the faith based TVs landscape in Kenya and rest of Africa. · THE COMMISSION AGENTS SHOULD MEET THE FOLLOWING QUALIFICATIONS; · In possession of a Diploma/degree in a business related training. · Have at least o ...

  • Poa Internet

    Trade Development Representative at

    6 days ago

    Poa Internet Nairobi, Kenya Full time

    We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people ...

  • Flexi-Personnel

    Sales Supervisor at

    4 days ago

    Flexi-Personnel Nairobi, Kenya Full time

    Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consu ...

  • ENGIE

    Zonal Sales

    20 hours ago

    ENGIE Nairobi, Kenya Full time

    ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. · Job Purpose/Mission · The Zonal Sales and Collection Officer will be responsible for recruitment, retention and training of agents and support the ...

  • Poa Internet

    Trade Development Representative

    5 days ago

    Poa Internet Nairobi, Kenya Full time

    ABOUT THE COMPANY · Poa Internet is a multi-award-winning and highly innovative Internet Service Provider (ISP) whose vision is to connect every home across Africa to the internet. · We are already one of the fastest-growing ISP's in Kenya and are backed by Venture Capital partn ...

  • HCS Affiliates Group

    Trade Development Representative at

    3 days ago

    HCS Affiliates Group Nairobi, Kenya Full time

    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. · Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative. · Reports to: Area Sales Manager · Location: Bung ...