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Sophia Mueni

Sophia Mueni

Digital Customer Service Expert
Nairobi, Nairobi Area
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About Sophia Mueni:

I am a Customer Service enthusiast who believes in delivering and administering professional customer service and making the customer the first priority in my line of duty. I believe great customer service is an essential skill in every aspect of life. 

Experience

September 2022- Date - Call Centre control Agent - 4G Capital

June 2019- April 2022- Kitchen Team Member - Big Square Kenya.

November 2018- February 2019- Commis 1 Chef - Beirut Restaurant.

June 2018- July 2018- Waitress- Finese Restaurant ( Gateway Mall, Syokimau)

July 2017- October 2017- Cook- Steers Restaurant

September 2015- December 2015- Intern - The Boma Hotel.

Education

September 2022- December 2022--Goethe Zertifikat B1

May 2022- June 2022- Generation Kenya- Digital Customer Service

September 2019- December 2019- Goethe Institut - Start Deutsch A2.

September 2015- December 2017- Gretsa University - Diploma in Hotel and Restaurant Management.

January 2009- November 2012- Lukenya Girls' High School-  Kenya Certificate in Secondary Education 

 

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