About Sophia Mueni:
I am a Customer Service enthusiast who believes in delivering and administering professional customer service and making the customer the first priority in my line of duty. I believe great customer service is an essential skill in every aspect of life.
Experience
September 2022- Date - Call Centre control Agent - 4G Capital
June 2019- April 2022- Kitchen Team Member - Big Square Kenya.
November 2018- February 2019- Commis 1 Chef - Beirut Restaurant.
June 2018- July 2018- Waitress- Finese Restaurant ( Gateway Mall, Syokimau)
July 2017- October 2017- Cook- Steers Restaurant
September 2015- December 2015- Intern - The Boma Hotel.
Education
September 2022- December 2022--Goethe Zertifikat B1
May 2022- June 2022- Generation Kenya- Digital Customer Service
September 2019- December 2019- Goethe Institut - Start Deutsch A2.
September 2015- December 2017- Gretsa University - Diploma in Hotel and Restaurant Management.
January 2009- November 2012- Lukenya Girls' High School- Kenya Certificate in Secondary Education
Professionals who compete with Sophia
Professionals in the same Customer Service / Support sector as Sophia Mueni
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Sophia
Jobs near Nairobi, Nairobi Area
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Operations Officer
2 weeks ago
Umba NairobiTo support the digital banking operations by ensuring seamless processing, · monitoring and control of all digital transactions,customer onboarding,and · service requests.The role ensures compliance with regulatory requirements, · maintains operational efficiency,and enhances cus ...
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Head of Communications and Media Production
1 month ago
Daktari Online NairobiSeeking a dynamic and commercially minded leader to drive communications, media production, · and brand-led revenue growth for Daktari Online. · ...
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Policy Maintenance Officer
3 weeks ago
Old Mutual South Africa NairobiThe Policy Maintenance Officer – Retail Life is responsible for ensuring the accurate and timely update of individual life policy records throughout the policy lifecycle. · This includes managing beneficiary changes, corrections to customer details, and implementing policy amendm ...
