Barbara Bach

WORK EXPERIENCE
Clykay Ultimate Water Experts
Admin, Finance, & Sales Assistant
January 2024 – November 2024
1. Administrative support: Oversaw daily office operations, including managing supplies, coordinating schedules, and maintaining a clean workspace.
2. Record Keeping: Maintained organized filing systems, both physical and digital, ensuring easy access to important documents.
3. Client Interaction: Greeted visitors and managed front desk operations, providing a positive first impression of the organization.
4. Communication: Handled incoming calls and emails, responded to inquiries and directing them to the appropriate departments.
5. Invoice Processing: Used Zoho Books to create and manage invoices, ensuring timely billing and payment tracking.
6. Expense Reporting: Processed expense reports and assisted in budget management, entering data accurately into Zoho Books.
7. Financial Reporting: Generated reports from Zoho Books for management review, tracking expenses and financial performance.
8. Sales support: Used Zoho CRM to track leads and opportunities, ensuring follow-ups are conducted on time.
9. Client Database Management: Maintained up-to-date records of customer interactions and data within Zoho CRM, facilitating better service.
10. Reporting and Analytics: Generated insights from Zoho CRM to understand customer behavior and improve sales strategies.

1. KENYATTA UNIVERSITY 

2017-2022

Degree in Bachelor of Commerce, Finance option.

Second class honors upper division GPA of 64.4

Member of Finance Students of Kenyatta University (FSKU)

2. CPA

2019-Current

Part 1 Section 1 and 2

3. St Mary's Lwak Girls' High School 

2013-2016

Grade B+, 71 points

4.PAUL MARK COLLEGE 

January -April 2017

Computer Packages 

Microsoft Office Suite