Diana Kavutha

I am a hardworking, ambitious and honest individual with a great passion for Administration,sales, Transport and logistics industry. I always strive to achieve the highest standardspossible at any given task and in any situation. In my current role as a declaration officer , I have demonstrated the ability to work under intense pressure,handling customer complaints as well as advising them in solving problematic situations as and when they arise. If am offered this opportunity I will ensure optimum utilization of available resources, foresee the process of order fulfillment, ensure timely delivery to meet customer needs and work with other staff members through effective process, coordination and communication as a key driver to achieving overall organizational goals. If given the opportunity to work with you, I will use it for the optimum gain of the organization as well as for my career development.

TITLE; DECLARATION OFFICER.2020 JUNE TO 2023 MAY

COMPANY; REALTIME FREIGHTPERFORMANCE LIMITED.

 DUTIES

• Processing all the necessary customs clearance documents e.g. idf and entry in KENTRADE and ICMS.
• Liasing with authoritative bodies to ensure all the legal documents required are available. eg kebs,port health,Ppb and kephis.
• Advising customer serviceon the requirements needed for customs clearance.
• Making reservations for my employer when he is traveling for work.This includes booking accommodation ,flight tickets and SGR tickes.
• Facilitating day to daycargo clearance procedures.
• Good record keeping and proper filingof documents.
• Troubleshoot and resolve operational issues / escalations.
• Timely and accurate interpretation of Hs Codes to Customs and Client satisfaction

Diploma in customs clearing and forwarding . covered the following EXPORTS AND IMPORTS,SHIPPING PROCESS ,CUSTOMS DECLARATION,WAREHOUSING AND MANAGEMENT.

Also trained in INTERGRATED CUSTOMS MANAGEMENT SYSTEM