June Kisongoch

Highly motivated, dedicated and multi-skilled professional with a strong background in Human Resources, Customer Service, Sales, and Wildlife Management. Seeking a challenging, yet rewarding assignment that offers opportunities for growth and the achievement of organizational goals. Known for being well-spoken, energetic, confident, and personable, with a commitment to delivering excellent customer service. Possess effective communication, leadership, and problem-solving skills, along with a proven track record of maintaining safety and implementing efficient processes. A reliable team player who excels in fast-paced environments and thrives on meeting and exceeding expectations.

WORK EXPERIENCE

02/05/2011–Present

 Wildlife Hazard Technician

Kenya Airports Authority, Nairobi (Kenya)

•  Maintain surveillance of bird/wildlife activity on the airport and within 13km radius of the airport through routine patrols;
• Mapping of bird and wildlife occurrences and movement patterns in and around the airport within a 13km radius from Airport Reference Point
• Supervision of shift staff;
• Monitor, collect, record and input of bird/wildlife control activity data in the central database;
•  Advice senior personnel on improvements to the wildlife control tasks or Wildlife Hazard Management Plan;
• Respond to customer queries in person, by e-mail, by post, or by phone.

SALES & CUSTOMER SERVICE ASSOCIATE (PART-TIME BASIS)

Vanity Affair Cosmetics (Nairobi, Kenya)

  02/08/2017-03/08/2022

• Provided excellent sales and customer service to ensure high levels of customer satisfaction.
• Assisted customers with purchasing decisions.
• Responded to customer queries via email, in person and telephone promptly.
• Identified and prospected for potential customers through various means such as cold calling, networking, and lead generation.

• Collaborated with the sales team and other departments to develop and implement effective sales strategies, plans, and campaigns.
  • Assisted the Presiding Officer

03/11/2010–29/04/2011

Human Resources Registry Clerk 

Kenya Airports Authority, Nairobi (Kenya)

▪ Created and updated employee records, including personal information, employment contracts, benefits enrolment, and performance evaluations.

▪ Assisted in the onboarding process for new employees, including collecting and verifying necessary documentation, conducting orientation, and coordinating training sessions.

▪ Performed data entry of pertinent personnel information and ensure up-to-date personnel databases;

▪ Responded to customer queries in person, by e-mail, by post, or by phone

August 2010 – September 2010 

Poll Clerk

Interim Independent Electoral Commission (National Referendum Exercise, Bungoma, KENYA)

• Checked and marked electors’ electoral numbers in the register of electors and on the corresponding numbers lists.
• Ensured that voters cast their votes in secret and put them into the (correct) ballot box.

05/09/2016–Present (Studies deferred temporarily)

BSc. International Business Administration, United States International University, Nairobi (Kenya)

02/02/2004–30/11/2007

 Kenya Certificate of Secondary Education (B PLAIN), Moi Girls' High School, Eldoret (Kenya)