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    Digital Marketing Account Manager at - Nairobi, Kenya - Ideon Limited

    Ideon Limited
    Ideon Limited Nairobi, Kenya

    14 hours ago

    Default job background
    Full time
    Description
    At IDEON, We follow strict code of ethics, confidentiality and practice standards in the delivery of services to clients.
    Our services help businesses expand and optimize operations We are providers of end to end business enabling services that helps businesses to expand and optimize operations across different industries

    Roles and responsibilities

    Assessing client requirements through face-to-face or virtual meetings to delineate their digital objectives.
    Formulating and executing a comprehensive digital strategy for designated clients.
    Supervising the online presence of clients and pinpointing areas necessitating enhancement.
    Delivering impactful social media strategies and providing training to clients as required.
    Evaluating the efficacy of digital strategies by monitoring metrics such as customer conversion rates and cost per-click.
    Cultivating enduring, positive relationships with clients to foster trust.
    Generating regular reports on the performance of digital advertising campaigns.
    Serving as a primary contact for clients to address digital management inquiries or issues.
    Staying updated on developments in the digital industry.
    Conducting performance reviews and analysing the digital marketing activities of clients.
    Proficiency in analysing marketing outcomes, effectively communicating both successes and shortcomings, and proposing recommendations for further enhancement.

    Requirements
    The desired candidate will have but not limited to:

    A bachelor's degree in marketing, communication, or a related field.
    At least 3 years of experience as a digital account manager, or a similar role.
    Excellent knowledge of digital best practices, marketing strategies, and social media management.
    Excellent presentation, communication, and negotiation skills, with experience liaising with clients at senior level.

    Experience in participating in new business pitches.

    Excellent organizational and time management skills with strong attention to detail.
    Experience and a strong understanding of digital marketing channels such as, online advertising, SEO, and social media.
    Able to act on own initiative, but also work as part of an established team.
    Be able & willing to make decisions and be accountable & take responsibility for those decisions.
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