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Support Engineer at
4 days ago
SportPesa Nairobi, Kenya Full timeSportPesa, is a Kenya-based sports betting website owned and operated by Pevans East Africa Limited. The website is licensed by the BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act. · Duties and Responsibilities · Manage Internal Sys ...
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STTA Support Engineer
1 week ago
RTI International Nairobi, Kenya Full timeABOUT THE COMPANY · RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach—one that integrates expertise across the social and lab ...
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Cloud Support Engineer
2 days ago
Amazon Nairobi, Kenya Full timeWe embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. · WHAT CAN YOU EXPECT FROM A LIFE AT AWS? · Each day will bring new and exciting challenges on ...
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Cloud Support Engineer
6 days ago
Amazon Nairobi, Kenya Full timeWe embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. · Summary · Every day will bring new and exciting challenges on the job while you: · Learn and ...
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Billing Support Engineer at
1 week ago
Ericsson Nairobi, Kenya Full timeEricsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. · Summary · The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Deliv ...
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Billing Support Engineer
1 day ago
Ericsson kenya Nairobi, Kenya Full timeABOUT THE COMPANY · We are a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. · JOB SUMMARY · You will bringEducation: Bachelor's degrees in telecommunication engi ...
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Billing Support Engineer at
1 day ago
Ericsson Nairobi, Kenya Full timeEricsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks · Summ ...
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Billing Support Engineer at
1 day ago
Ericsson Nairobi, Kenya Full timeEricsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. · Abo ...
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Sales Support Engineer at
10 hours ago
Wartsila Eastern Africa Ltd Nairobi, Kenya Full timeWärtsilä Eastern Africa Limited was established in August 1997 to market and sell power plants and marine Engines in the Eastern Africa Region. (Kenya, Tanzania, Uganda, Eritrea, Rwanda, Seychelles, Ethiopia, Burundi, Republic of Sudan and Republic of South Sudan). · What are you ...
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Cloud Support Engineer
4 days ago
Amazon Nairobi, Kenya Full timeWe embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. · Preferred Qualifications · BASIC EXPERIENCE/SKILLS · Good depth of understanding in Hadoop Ad ...
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Charging Support Engineer
1 week ago
Ericsson kenya Nairobi, Kenya Full timeABOUT THE COMPANY · We are a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. · JOB SUMMARY · To be successful in the role you must have: · • Education: Bachelor's ...
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QA and Support Engineer at
1 day ago
Pezesha Nairobi, Kenya Full timePezesha, has created a holistic financial marketplace for MSMEs. By offering lending, financial education, and debt counselling to borrowers, plus a proprietary credit scoring system to vet MSMEs without a credit history, derisking lending to SMEs. Lower Risks bring commercial ba ...
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Cloud Support Engineer
1 day ago
Amazon Nairobi, Kenya Full timeWe embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. · BASIC QUALIFICATIONS · Containers: includes all AWS services that supports containers' creati ...
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Application Support Engineer, Insurance
1 day ago
KCB Bank Kenya Nairobi, Kenya Full timeKenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional uni ...
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Regional Support Core Network Engineer at
1 week ago
Safaricom Kenya Nairobi, Kenya Full timeSafaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-ad ...
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Onsite Network Security Support Engineer at
4 days ago
NTT Ltd Nairobi, Kenya Full timeNTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn't stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology s ...
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SAFARICOM Nairobi, Kenya Full timeABOUT THE COMPANY · Safaricom, Ltd is a leading mobile network operator in Kenya. It was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group Plc of the United Kingdom acquired a 40% stake and management responsibility for the company. Safaricom ...
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NTT Ltd Nairobi, Kenya Full timeNTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn't stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology s ...
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Project Engineer
3 days ago
BURN Manufacturing Nairobi, Kenya Full timeBURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsub ...
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Senior Services Engineer at
1 day ago
Workforce Africa Nairobi, Kenya Full timeWorkforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. · Responsibilities · Design, implement, and support Cloud Solutions, including Google Wo ...
Software Support Engineer at - Nairobi, Kenya - Compulynx Ltd
Description
CompuLynx was founded in 1994 by Sailesh and Mehul Savani in Nairobi, Kenya. The company eventually expanded into Mombasa and Kisumu and into Uganda, Tanzania and the Middle East. CompuLynx has over 160 employees.Software Support Engineer duties and responsibilities
Provide technical assistance with computer software
Resolve issues for customers via phone, in-person, or remotely
Log bugs and enhancement requests
Installation, configuration, and maintenance of RDBMS
Perform software installations, configurations, and updates as needed
Provide training
Resolve technical issues in a timely manner and in accordance with the SLA
Software Support requirements and skills
Degree/Diploma in Computer Science or related field from a recognized institution
Excellent customer service and communication skills
Strong troubleshooting, critical thinking skills, and data analytical skills.
Previous experience in software support for 5 years, MUST be with retail point-of-sale software(s) with finance and accounting modules.
Demonstrable Strong knowledge of RDBMS ( MSSQL, MSSQL, Postgres, Mysql)Knowledge of IPv4 networking.
Knowledge of Reporting tools such as crystal and jasper reports is a plus
A clear understanding of the Software development life Cycle.
Strong knowledge of Windows 7,10,11, server Operating systems
Knowledge of Linux/Unix OS is desired but not a requirement.